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Mar 12, 2014 at 03:15 PM

Mass Upload of service request template and attach it to categorisation Level4

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Hello Gurus ,

I am trying to write report that will do mass Upload of service request template and attach it to an existing draft version of categorisation Level4.#

Also i need to attach a knowledge article to Category L4.

Has anyone attempted this before?

Not sure of APIs or tables that would be useful for this.