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author's profile photo Former Member
Former Member

CRM-GATP Integration


Hello Gurus,

I'm configuring CRM-GATP integration in our server. I'm facing few challenges while doing so.

CRM team has configured customized transaction types & Item categories in CRM. These ord types & item categories do not exist in ECC system. Also the sales org being used does not exist in ECC side. Still as a part of urgent requirement, I need to configure CRM-GATP scenario for existing ord type in CRM.

I am done with basic settings in CRM like - ATP profile, RFC connections, Transaction type-item category determination, user ATP parameters etc.

When creating order, ATP check is triggered, but I'm receing an error in order: "Message no. CRM_APO 203"

Availability check/information: ATP error log (display via long text)

Message no. CRM_APO 203

Diagnosis

Errors occurred during availability check or availability information in the ATP System.

If you use an SAP APO System or an SAP R/3 System for availability check/information, the relevant system issues an error log to CRM Online. The messages of the error log are listed below with the message ID (message class) and message number. If more detailed help is available in the form of long texts, these long texts are listed right under the short texts.

System Response

The ATP System cannot report any results of the availability check/information until the errors have been fixed there.

Procedure

You can obtain the meaning of the messages from the ATP System. If you cannot fix the errors yourself, contact the responsible administrator of the ATP System.

Procedure for System Administration

Follow the recommendations of the ATP System.

Error Log ATP System: SC1CLNT001

Msg ID /SAPAPO/ATP Msg. no 059 With follow. descript:

No business system could be determined for logical system CR1CLNT200

CRM team is using the Z ord type (not in ECC) for the service part availability check in GATP. From GATP point, I have done basic settings of RBA, requirements profile etc.

Could you please help me out sorting the problem and the solution? Is it really not possible to call GATP from a stand alone CRM system?

Thansk,

AP.

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2 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Mar 11, 2014 at 02:02 PM

    Hi All,

    That issue was resolved by maintaining Business System grp to the logical CRM system, which was missing.

    Now I'm facing same message error but different error:

    Msg ID /SAPAPO/RBA Msg. no 104 With follow. descript:

    No location found for rule strategy CRM001, product 625

    Could you please help.

    Thanks,

    AP.

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    • Former Member

      Hi AP,

      Have you checked note 1014337 ? recheck your RBA customizing in transaction /SAPAPO/RBA04. Choose the right rule and choose the TAB for '"evaluate rule" to test the rule. This should help to identify the missing customizing.

      best regards,

      Michael

  • author's profile photo Former Member
    Former Member
    Posted on Mar 11, 2014 at 02:02 PM

    Dear AP,

    I think It should be possible to call the ATP from standalone CRM. Could you please check your

    customizing in SCM system:

    SAP - Implementation Guide

    Advanced Planning and Optimization

    Integration with SAP Components

    Integration via APO Core Interface (CIF)

    -> Assign Logical System and Queue Type

    Assign your CRM system CR1CLNT200 to the Business System Group and recheck the issue.

    best regards,

    Michael

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