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SAP Design Studio 1.6+ SAPUI5m Windows 7+ Mobile Devices Support

Jan 18, 2017 at 04:17 PM

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Hi,

I searched for "windows phone" and "windows mobile" in the community content and also directly through a search engine where I also found a post discussion in the archive where this question was already asked but it is older and I have some additional questions regarding this topic and it is read-only, so I had to create this new thread to ask regarding the newest version of Design Studio.

The question is: Is the display-usage of SAP Design Studio 1.6+ dashboards created with SAPUI5m components/mode/template on smartphones with Windows Phone/Mobile 7/8/8.1/10 operating system with IE (Edge) as browser supported by SAP support (if we would have problems, can we open a oss ticket which will be taken care of)?

The SAP BO Mobile app is not available for Windows Phones (or let’s say for devices such as tablets and smartphones with Windows Mobile). SAP Design Studio reports can be opened directly from BIP Launchpad or via a openDoc url or QR code in the built in Browser from Microsoft.

Some users (for example) reported, that they are indeed using Windows Phones to access-open design studio dashboards and it works. But according to PAM the last page “SAP BusinessObjects Design Studio PAM Add-Ons – Mobile Devices through Native Mobile Browsers” – under MS Windows X there is a NO for BIP & NW & HANA Add-On access via native browsers.

According to PAM on the page “SAP BusinessObjects Design Studio PAM Add-Ons – Desktop Browsers by Operating System”: EDGE is not supported in general, only IE 11.

According to this blog post, running SAP Design Studio App/Dashboard on a MS Surface tablet device offers better user experience in comparison with iPad, but according to PAM: using SAP Design Studio dashboards on mobile devices (phones nor tablets) with Windows operating system and IE as browser is not supported.

If there should be any issue, bug, error behavior under IE (Edge) on a Windows Phone with for example Windows 10 Mobile, which cannot be reproduced on a desktop only on a smartphone or tablet, will it be solved-considered for solving by SAP support, or will the answer be: sorry unsupported device+operating system+browser?

Can somebody (ideally from SAP, SAP employee) confirm points 2 and 4 from “Is BI Mobile supported on Windows Phone devices?”:

  1. There are currently no plans to release a Windows Phone version of SAP BusinessObjects Mobile (BI Mobile)
  2. For Windows Phone devices, viewing Lumira and Design Studio content is supported in the Windows Phone native web browser – can SAP confirm this?
  3. There is no support for viewing other BI Platform document types other than those mentioned on Windows Phone at this time
  4. Support for Lumira and Design Studio in Windows Phone browser is supported by either the Lumira or Design Studio support teams and not the BI Mobile support team – can SAP confirm this?

Are there any users here in the forum who do use Windows Phones with SAP Design Studio Dashboards and for example Windows 10 Mobile? If, yes what are your experiences from productive usage by more users, feedback?

Thank you in advance for your personal experience and advice.

Kind regards,

David

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