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author's profile photo Former Member
Former Member

SAP BOXI 3.1 - Error in stdout.log

Hi all,

in the stdout.log file the following error occurs intermittently:

{ERROR} [/OpenDocument].[action] Thread [http-8080-Processor12]; Servlet.service() for servlet action threw exception


at org.apache.catalina.connector.ResponseFacade.sendError(

at javax.servlet.http.HttpServletResponseWrapper.sendError(

at com.businessobjects.sdk.credential.WrappedServletResponse.sendError(

at com.wedgetail.idm.sso.AbstractAuthenticator.writeAuthenticationChallenge(

at com.wedgetail.idm.sso.MechChecker.authenticate(

at com.wedgetail.idm.sso.AbstractAuthenticator.authenticate(

at com.wedgetail.idm.sso.AbstractAuthenticator.checkAuthenticationOnly(

at com.wedgetail.idm.sso.AbstractAuthenticator.checkAuthentication(

at com.wedgetail.idm.sso.AuthFilter.doFilter(

at com.businessobjects.sdk.credential.WrappedResponseAuthFilter.doFilter(

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(

at org.apache.catalina.core.ApplicationFilterChain.doFilter(

at com.businessobjects.webutil.BrowserRenderingModeFilter.doFilter(

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(

at org.apache.catalina.core.ApplicationFilterChain.doFilter(

at org.apache.catalina.core.StandardWrapperValve.invoke(

at org.apache.catalina.core.StandardContextValve.invoke(

at org.apache.catalina.core.StandardHostValve.invoke(

at org.apache.catalina.valves.ErrorReportValve.invoke(

at org.apache.catalina.core.StandardEngineValve.invoke(

at org.apache.catalina.connector.CoyoteAdapter.service(

at org.apache.coyote.http11.Http11Processor.process(

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(



at org.apache.tomcat.util.threads.ThreadPool$


it happens only when i launch the crystal report instead of the webi report is all good.

We have a SSO Vintela configuration and it works fine.

Recently we notice that the user sessions not release, so we have modified the tomcat configuration for webapps.

We have implemented the note SAP note:

  • 1886165 - How to terminate user
    session manually in XI 3.1 and BI 4.0
  • 1286471 - User session not released
    for Tomcat in SAP BusinessObjects Enterprise XI 3.x

with success, but the error still remain.

I search in SAP market place but I didn't find anything.

The only doubt is that I've the parameter "logontoken.enabled" set to "false" and I find
this note:

  • 1263840 - OpenDocument Single
    sign-on without logon token

But we didn't implement the resolution.

Any one has the same error? Any one has implemented the last note with success?

Let me



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  • author's profile photo Former Member
    Former Member
    Posted on Mar 14, 2014 at 10:50 AM

    anybody could help me?

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