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Former Member
Mar 07, 2014 at 02:03 AM

CLM - Time limit for holding processed messages

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Hi all

I was wondering if someone would be able to inform me where you can change the time limit for holding processed messages.

At the moment we have it set at 7 days, and anything after 7 days is remove from the processed messages report.

Due to the way the business is using the discussion messages we would like to hold this information for longer than 7days.

Anyone help would be appreciated.

Thanks

Bobbi