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SRM7 Shopping Cart deleted event not raised

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When a user deletes a SC awaiting approval, the deleted event isnt raised in SWEL and the workflow stays in the approvers inbox.  In QA system, the event is raised but not in production.  I have checked the personalizations tab BBP_WFL_SECURITY for the corresponding users and they are both set to "LOW" (workflow always restarted when changes are made).  I cant figure out why the events are being raised in Prod.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Hi tommy,

Have you applied note 1827560 ? Please apply it. Also perform a SWUD check to see if everything is fine with the WFL.

Thanks,

Melina

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I have not applied that note but BBP_PDH_WFL_DELETE_EVENT is identical in both QA and Prod environments.

Edit.  I applied the note and it appears to have corrected the problem.  The event is now being triggered.  Thanks Melinda

Answers (0)