Pending Audit Status

[Former Member]

I've submitted my expense report and it's been sittting in "Pending Audit" status for 5 days.  How do you track the workflow to see where it is in the process and if it's being processed?   5 days seems like a long time for "Pending Audit" status.

[angela_sparkman · Accepted solution]

Please reach out to SAP's internal travel management team for assistance.  Contact details are in the travel page within our portal (quick link /go/travel-expenses).  This community is primarily used by our customers and partners to post solution set-up questions.

Thanks!

[gloria_guan2]

Hi Jeffrey,

Do you set audit for your approval process?

if yes, please check who's the aduitor for the expense report.

If no, please check with your system administrator, because the auditor approval is default in the fine tuning although you don't set it in the scoping.

You need to add the audit setting in your project then remove the tick for your country version. Then your expense report will go to the right approver.

[former_member257756]

I submitted a ticket and got the following response. Looks like it's just backlog from the new system...

"There is a delay in the expense report processing due to the roll out of the
new system for all US Company Codes, please accept our apologies. Although we
are attempting to make the situation current, we hope to have the workload
regularized by next week.

Appreciate your understanding"

[Former Member]

hi - same issue ,,,  expense report in audit since Feb 21 - I posed the question using the help center but no reply ,,,

[Former Member]

I am having the same exact issue, 3 days and counting. No way of determining with the Expense Cloud system where in the process is the report.

[Former Member]

Jeffrey,

You could try creating a report using data source "Expense Report Status data."

It can show submittal dates to certain work centers and by what user.