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Former Member
Feb 26, 2014 at 08:45 PM

(FWM 20031) error loggin to launchpad

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I am working on BO 4.1 SP2 Patch 3.

I am getting the below error:

Account information not recognized: Could not reach CMS . The CMS on machine was stopped due to a critical error. (FWM 20031)


When i check the error log (error_cms) it shows :


35101 The root server reported an error Initialization Failure.


Kindly help me to resolve this.

Thanks,

Ankit