Incorrect Link of Execute Work item in External Notification

[Former Member]

Hello Experts,

I am working with the HCM Processes and Forms and used Standard Task TS17900101 in workflow, for Approve/Reject Forms.

Everything is working fine (form gets approved/rejected from UWL).

Now I configured, SWNCONFIG for sending the external notifications, and notifications are also being sent. But when pressing the "Execute Work Item" link from external inbox, I am getting the error:

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"Service cannot be reached".

What has happened?

URL http://xyz.abc.com:1234/webdynpro/dispatcher/sap.com/pa~asr~formstep/ApproveFormApp call was terminated because the corresponding service is not available.

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Since, the task seems to be bound with Java web Dynpro application ApproveFormApp by looking at SWFVISU task visualization, Do I need to do any kind of addition in Services (SICF).

Or I am missing something in SWFCONFIG.

Kindly suggest asap.

Thanks & Regards,

Jimit Vadher

[Former Member · Accepted solution]

Hello All,

Thanks for the replies.

Solved the problem by changing the Visualization Type of task to ABAP Web Dynpro Applicaiton from SWFVISU.

http://scn.sap.com/thread/1909167

Regards,

Jimit.

[former_member186746]

Hi,

you have to activate a list of services to work with extended notifications.

Check SAP note 517484 for the list.

Kind regards, Rob Dielemans

[Former Member]

Hi Rob,

Thanks for the note number.

Let me tell you one more thing is, I have created customized Web Dynpro ABAP application, bound it with the newly created custom Task (for User decision), and used inside the Workflow.

So when I am sending the Notification of this custom task to External email, Correct link is being generated and working fine for agent.

But this is not working only for the standard task (TS17900101), I mentioned in my question above.

So still any service activation is pending? As per the Note, I checked ICF service and found it inactive.

Is activation required for ICF service, as custom notifications are already going & working fine.

Please suggest.

Thanks & Regards,

Jimit.

[ronen_weisz]

Errors in services are usually linked to SICF. the link should be the same as the SICF structure (webdynpro->dispatcher->...) so you can find an activate the service you need.