on 02-26-2014 3:34 PM
Hi
We have an issue on SRM 7. when we create a shopping cart with Catalog items they are transferred correctly.
We then order the shopping cart, while the shopping cart is in awaiting approval status we attempt to add another item from the catalog but the Item is not transferring to the catalog.
Can some shed some light as to why this is happening.
Regards
Thobile
Hi Thobile,
Could you pls check SAP Note : 1413730 - Catalog Items not adding in Shopping Cart
and perform the manual steps mentioned in the note.
Best regards,
Anil
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1. Is it working fine with adding items the first time?
2. Are you using MDM
3. Is it an internal or punchout ?
4. Is it for all users or specific one ?
let me know the answer to these questions and I can check ..
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I did not quite understand your query . when the SC is awaiting approval you ideal;ly have to call back the SC to the requester and only then you can add the cart . Please can you let us know what error are you getting .
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