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Technical Monitoring - Manage EMail Alert

Private_Member_19084
Active Contributor
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Hi experts,

I would like to manage the email alert for technical monitoring.

Therefore I did in solman_setup->technical monitoring->step 2.3 Maintain Recipients.

But where can I now maintain, that email should just be sent in mode "peak-hours workmode".

Is there a general functionality to maintain this, or do I have to maintain this in every metric-template?

Because, in the metric-templates I can always read "use global settings".
But I can't find, where I can maintain the global settings.

In step 2.6. of solman_setup I can just maintain, if the monitoring is active or not, is it right?
So if I would switch this off, this means, that genearl monitoring is off.

Kind regards

Accepted Solutions (1)

Accepted Solutions (1)

Private_Member_19084
Active Contributor
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Hello Roland,

thank you for the link.

But for me this means, that also no alert will be created, right?
But I want the alert, I only don't want, that an mail will be sent.

Kind regards

roland_hennessy
Contributor
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Hi Christian,

As far as I know to deactivate email notifications you would need to set this in the metric-template.

Go to all the active alerts and set the 'Auto-Notifications' to 'Use template settings'.

I know this is bit tedious to set for each concerned alerts; but as far as I know there is no mass maintenance feature yet.

If you maintain any settings at template level for non default work mode; then in alert level,  for non default work modes you should set the 'Auto-notifications'  to 'Use template settings' .

Afterwards make sure you  'Apply and Activate' for the Managed objects in question.

Hope this helps.

Regards,

Roland

Answers (4)

Answers (4)

Private_Member_19084
Active Contributor
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No, email will not be sent together with alert.
I've checked it now.

Because we are having an availability check which is executed every minute.

And I don't receive an mail every minute.

Kind regards

Private_Member_19084
Active Contributor
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One last question (I hope lol)

What is the interval for an email?
Will it be sent for the same alert more often or just once a time?

Kind regards

bala2104
Participant
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Hi

Here in Tech Mon , interval is based on the data collection of a particular metric . Duing the particular data collection , if the monitored value reach/exceed the throshold values then , it will trigger an Alert .

You can refer the template for the data collection interval .

Select any template -Metric - Export mode - Data Collection .

Regards

Bala

Private_Member_19084
Active Contributor
0 Kudos

Hello Bala,

and what about availability checks, which will be checked every minute?
Does it mean, I will receive every minute an email?

This does not make sense...

Kind regards

bala2104
Participant
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Hi

yes . It does checks based on the thresholds for each metrics .Only you will recieve if the system is not available in case of availability.  Those might be the default values from SAP , if you want , you can chage the value based on your requirement .

Regards

Bala

roland_hennessy
Contributor
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bala2104
Participant
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Hi

You can maintain the global settings in

Goto Technical Administration workcenter -Notification Management - where you can maintain the notification details .

Or goto Solution Manager Configuration Workcenter - Technical Monitoring -2. Configure Infrastructure - default Settings -Notification - Manintain Global Recepients - Which will bring you to the Notification Management as well .

Regards

Bala