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SFTP receiver adapter not working!

Jan 18, 2017 at 11:05 AM

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Hello All,

We recently installed SFTP adapter and channel status is up and running.

But it is not functioning as expected. I couldn't see any logs also. Is there a way to check if all the necessary settings are in place.

Any kind of help is highly appreciated.

Thanks,

Glory.

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6 Answers

Supriya Parab Jan 18, 2017 at 12:04 PM
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Hi Glory,

Please check below blog on SFTP installation:

https://blogs.sap.com/2012/04/24/installation-and-deployment-of-sap-netweaver-b2b-add-on-in-pi-711/

You can check with your basis team if they have correctly followed all steps of SFTP & PGP installation. In worst case, you can ask them to redeploy the files on PI system.

Regards, Supriya.

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Liam Fletcher
Jan 18, 2017 at 02:13 PM
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Hi Glory,

You should also ensure you have configured the adapter and receiver channel as per the below help.sap pages:

Configuring the Communication Channels with the SFTP Adapter -

https://help.sap.com/saphelp_nw-secure-connect102/helpdata/en/1a/71c26a6faf40428d7fdea9f088cdc4/content.htm

Configuring the SFTP Receiver Channel -

https://help.sap.com/saphelp_nw-secure-connect102/helpdata/en/c5/56eb8e7ec04435a0d54d96a18231e5/content.htm

Regards,
Liam

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Anshul Walia Jan 18, 2017 at 11:07 PM
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Try These :-

SFTP, Port 22 has to be opened for the particular server and the server fingerprint must match.

Try connecting to SFTP server using WINSCP or FileZilla and check if they exist.

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Glory Chandramohan Jan 19, 2017 at 06:03 AM
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Hello All,

Thanks for all your replies.

Actually we have successful connection in development and testing server.

We did the same in PI production server where the communication channel status is Green "Up and Running" but it does not seem to work.

No Error messages and No logs at receiver side. Not sure what went wrong.

Also we moved the ESR and ID objects before installing SFTP server. That could be the problem?

Thanks,

Glory.

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Ramashish kumar Jan 19, 2017 at 08:48 AM
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network bandwidth could one be one of the problem. Check with Filezill and network team. Put a dummy file and see if it take longer time to reach SFTP server.

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Hi Ramashish,

Using the same SFTP server for development and staging where it works perfectly.

SO i dont think there is problem with SFTP server.

SFTP adapter is not working.

Thanks,

Glory.

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Iñaki Vila Jan 19, 2017 at 08:51 AM
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Hi Glory,

Have you tried to force an error?, i mean, you can try to set an incorrect path or to set inactive the channel. In this way you can check if the issue could be for example that the scenario is not sending the message to the SFTP channel.

Regards.

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Hello,

I tried giving incorrect server details but there is no effect.

No error message and the channel still remains Green.

Thanks,

Glory.

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Hi Glory,

There is a weird issue, what is your sender adapter?, have you checked your configuration and the ico object is right?, have you enable the monitoring logs in the ico object?, in this way you can check the object path that the message is doing.

Regards

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Hello Inaki,

My sender uses file adapter.

It is polling as per the setting and i could see the logs. But the file remains in the source directory.

How and where can i enable the monitoring logs? Can u please guide me?

Below is the current setup.

Thanks,

Glory.

smr9b.png (3.7 kB)
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Glory Chandramohan

What is the Filename Schema which u defined in the channel ? And what is the actual file name which is residing in SFTP server?

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Hi Manoj,

My sender is a file adapter. filename in both the PI channel and the FTP server are the same.

Thanks,

Glory

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Hi Glory,

Respect to the monitoring you can know how it works with Vadim's blog

https://blogs.sap.com/2012/11/06/message-staging-and-logging-options-in-advanced-adapter-engine-of-pi-73x/

Under Processing Mode, in the sender file adapter, you have the options (Archive,Delete/ Test), if you have the options 1 or 2, the file should disappear. if this is not happening, may be you have an issue in this channel and you should check in the communication channel monitoring.

Regards.

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