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Former Member
Feb 24, 2014 at 07:11 AM

Crystal Reports Error “Conversion from UTF8 to charset failed”



When running a crystal report from within the BI Launch Pad, I encounter following error: ”Conversion from UTF8 to charset failed : Encoding not loaded”

The report is built on a Oracle 11g UTF8-database.

I have tried the below steps.But it still not resolves the issue and other servers like crystal report server,web intelligence server and connection servers are getting failed when reboot the SIA server.

Add “C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64″ to the PATH environment variable on the SAP Business Objects Enterprise machine

Reboot the server.

Could you please help me to resolve this issue,where i have to actually add this path in the server.