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Inbound email configuration for SAP EHS offline form processing

Former Member
0 Kudos

Hi Guys,

I have configured outgoing mail configuration using SCOT tcode and maintained port num 25 for this. Now for Inbound email configuration for SAP EHS offline form processing ,for this we have maintained email in SCOT->Settings->Inbound processing. Do we need to open a different port for the same.

Pls guide.

Regards,

Madhura

Accepted Solutions (1)

Accepted Solutions (1)

former_member188883
Active Contributor
0 Kudos

Hi Madhura,

You may use same port.

Refer to guidelines and links in the thread http://scn.sap.com/thread/3427879

Regards,

Deepak Kori

Former Member
0 Kudos

Hello Guys,

Even after adding the parameters in RZ10 and activating the service , the offline ADOBE form is just sent to the email id specified in SCOT->Inbound processing  and not in SAP System as required. Pls suggest what is to be done.Thanks.

Best Regards,

Madhura

former_member188883
Active Contributor
0 Kudos

Hi Madhura,

For inbound processing you need not define any email id in SCOT.

For Adobe application, email should be triggered to abc@sapprd.com

where abc is a user in SAP

         sapprd is SAP applicaiton host

Email server should route any email to abc@sapprd.com to inbox of abc user within SAP.

Hope this helps.

Regards,

Deepak Kori

Former Member
0 Kudos

Hello Sir,

I tried but its not working. I think some configuration is missing.I sent the adobe form on the email id as you suggested but nothing is received in SAP system. Also in which client the mail will be received. The email system should be set up such way so that it should forward the emails to SAP EHS Management component so that further EHS incident processing can be done.

Pls guide.

Best Regards,

Madhura

former_member188883
Active Contributor
0 Kudos

Hi Madhura,

Did you verify the configuration as per link

Also check whether emails are arriving at Exchange Server and see the error if delivery of those emails are failing.

Regards,

Deepak Kori

Answers (2)

Answers (2)

srinivasan_vinayagam
Active Contributor
0 Kudos

Dear Madhura,

Refer this link.

Thanks & Regards,

V Srinivasan

Sriram2009
Active Contributor
0 Kudos