We are implementing the sap crm service with
the back end system ECC. All the pricing are coming from ECC to crm. After the
service order and service confirmation done in the crm it pass the data to ECC.
In the ECC internal order will be creating for the financial propose. Since we
are using the ECC pricing the same ECC price agreement & condition group
are maintained in the ECC.
ECC menu path: Sales & Distribution>Basic
functions>Pricing>Pricing Agreement>Set up sales deals. We maintain
the PR00 the standard pricing condition type used in the CRM pricing procedure.
So same we created the condition group and it has download to CRM with the
object DNL_CUST_BON. Table: T6B2 field: KOGRUTY. All the condition group was
flown in the CRM.
CRM menu path: CRM>Transaction>Setting for contracts>Price
agreement and configuration>Define and assigned group of condition table and
type and assigned the same to service contract type.
When I creating the service order filled all the mandatory
fields in the service order and click on the price agreement tab.
Error message: No formatted Customizing was found for
application. CRM in table /SAPCND/T688C
Message no. /SAPCND/MAINTENANCE753