Hello,
I have service ticket object and an e-mail object.
The number of the service ticket is 10000789 and the number of the e-mail object is RAW30000000000840.
Now I want to attach the e-mail object to the service ticket via the document flow of the service ticket.
How can I create a new entry in the doc flow of the service ticket via coding.
The intention is that when users open the service ticket they can navigate to the e-mail object via the document flow of the service ticket.
The document flow entry is also evidence that an e-mail was sent.
Thanks and regards,
Murli Rao