CUSTOMER_MAIN or BUPA_MAIN

[Former Member]

Hello Gurus,

I have a doubt with an adapter object in CRM 7,0. I need to transfer business partners from CRM to R3.

But I am not sure what is the correct object to run in order to send the BPs to R3.

What is the correct adapter to send my BPs to R3: CUSTOMER_MAIN OR BUPA_MAIN?

Any suggestion?

Thanks 4 all.

[rohit_sharma2 · Accepted solution]

Hello Maria,

If you're looking to send only a few BPs to ECC from CRM, you can use the transaction

CRMM_BUPA_SEND. This transaction internally uses the concept of Request Loads to get the job done.

However if you need to send the entire set of BPs you have in CRM to ECC, you have to do an initial

load of BUPA_MAIN from CRM to ECC.

Apart from this, ensure that you have your destinations configured properly in SMQS and SM59.

Every initial load that you run, can be tracked in transaction R3AM1 and from this transaction itself you can browse to the BUPA_MAIN BDocs created in SMW01 that were associated with this particular initil load.

Regards,

Rohit

[Former Member · Accepted solution]

Hello  Rohit,

Thanks for your help.

When I try to use CRMM_BUPA_SEND I get the same result as the other Way (BUPA_MAIN):

Into the SMQ1 and SMQ2 trx, I don't have any queues.

Into SMW01 all the bdocs are in Green status.

And in the R3AM1, the Object is in Green Status, too.

But the problem persist, the BP is not created into the R/3 system.

Do you know if exists another transaction to get the full error messages or another way to know what is the reason for which the BPs is not sent to R/3?

Thanks you so much for your help again.

Maria...

[kamran_farooqui · Accepted solution]

Hi Maria,

Can you please check below settings;

1. Number ranges IN ECC and CRM mirrored. CRM has internal number range, ECC has same external.

2. PIDE mapped.

3. Delta load is active.

4. You can check errors in SMW01 by selecting the bdoc & click on show errors.

Hope this can help.

Regards,

Kamfrk.    

[rohit_sharma2 · Accepted solution]

Hello Maria,

In SMW01, can you highlight the BUPA_MAIN row(as displayed in your screenshot) and check for receivers(there's an icon that you can click), and also the errors(if any).

I think there'd be no receivers displayed.

Then check trnsaction SMW3_00 and ensure BUPA_MAIN isn't listed in that.

Then you can check the SMQS and SM59 settings for the ECC destination. While you're at it, also

ensure that the R/3 destination is maintained as a site in transaction SMOEAC.

If all settings are in place, then we can be sure that data exchange between ecc and crm is not a problem.

So we can then focus to the PIDE settings in ECC and SPRO settings in CRM and ensure that the BP settings(e.g. number ranges etc) are fine.

Regards,

Rohit

[Former Member · Accepted solution]

Hello Rohit,

I followed all the steps as you suggested me.

When  I got the error messages, Finally I solved the issue.

Is important to mention other references that I used to solve the problem (if somebody need it in sometime):

1.http://scn.sap.com/thread/3379224
2.SAP Note: Note 755107.

Thanks so much for your help.

[former_member186887]

You have to use bupa_main adapter object in this case.  Pls check the source and target sysyems in adapter object for ur understanding.  Another way to check this is, enter these adapter objects in txn: r3as and check the source and target systems.

[kamran_farooqui]

Hi Maria,

Adapter which you need to choose is BUPA_MAIN.

Regards,

Kamfrk.

[Former Member]

Hello Kamran.

I ran the adapter object with all the filters.

In the SMW01 transaction the estatus is Green in all de bdocs:

I don't have queues in SMQ1, and SMQ2, But the BP was not created in R3.

something else to do before run the object?

thanks 4 all your help.

Regards