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Former Member
Feb 20, 2014 at 03:15 PM

SUM stuck in phase MAIN_SHDCRE/SUBMOD_SHDDBCLONE/DBCLONE

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Hello,

I'm facing a problem with the upgrade of a support package stack in solution manager 7.1 with Windows / Sybase. I'm upgrading from SPS08 to SPS10 and the upgrade is stuck in the phase MAIN_SHDCRE/SUBMOD_SHDDBCLONE/DBCLONE for about 3 days. The log DBCLONE.LOG keeps updating almost like once a minute and it shows the following message:

4 ETQ264 Batchjob "DBCLONE2" still running

2 ETQ399 'SUBST_CHECK_BATCHJOB' for JOBNAME='DBCLONE3' JOBCOUNT='15375700' returns 'R'.

4 ETQ264 Batchjob "DBCLONE3" still running

2 ETQ399 2014/02/20 10:06:06: sleeping 30 seconds

2 ETQ399 'SUBST_CHECK_BATCHJOB' for JOBNAME='DBCLONE2' JOBCOUNT='15375700' returns 'R'.

4 ETQ264 Batchjob "DBCLONE2" still running

2 ETQ399 'SUBST_CHECK_BATCHJOB' for JOBNAME='DBCLONE3' JOBCOUNT='15375700' returns 'R'.

4 ETQ264 Batchjob "DBCLONE3" still running

2 ETQ399 2014/02/20 10:06:36: sleeping 30 seconds

2 ETQ399 'SUBST_CHECK_BATCHJOB' for JOBNAME='DBCLONE2' JOBCOUNT='15375700' returns 'R'.

4 ETQ264 Batchjob "DBCLONE2" still running

2 ETQ399 'SUBST_CHECK_BATCHJOB' for JOBNAME='DBCLONE3' JOBCOUNT='15375700' returns 'R'.

4 ETQ264 Batchjob "DBCLONE3" still running

2 ETQ399 2014/02/20 10:07:06: sleeping 30 seconds

I checked the database if there was space missing but everything checks OK with the space.

Any help would be greatly appreciated.

Regards,

Jesus Rodriguez