Nfe (Nota fiscal document) stuck in 102 status unable to cancel

[Varun_GTS]

Hi All

Does any one give his expert advice.

I have one nota fiscal document with Sefaz (brasil govt server) status code 102 ( approved number voidance) but user unable to cancel that.

I served and found below comment on one of SAP portal but not sure how to perform those. also I anyone faced the similar issue, kindly share his experience.

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To clarify the SEFAZ status (102) you must set the
ERP/NFE status manually. Choose finish skipping in the details view of the
skipped NFE and a popup will appear with input fields for the data from the
SEFAZ web site:

Protocol number

Date/time of
authorization

The protocol number proves that the skipping was
successful at SEFAZ. Further, the following entry about the skipping is
archived:

The protocol data (skip NF-e) was entered manually
by the user due to communication problems with SEFAZ.

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[former_member182378 · Accepted solution]

varun,

When user is trying to cancel the NF document, what is the error message and description?

Do the NF types have NF cancel types assigned?

Nota Fiscal Type (SAP Library - Brazil)

Check

http://help.sap.com/erp2005_ehp_06_hana/helpdata/en/48/c4a5b7ca5d581ce10000000a42189c/content.htm

Has user tried to cancel the billing document? sometimes the NF is cancelled automatically when the billing document is cancelled.

[Varun_GTS · Accepted solution]

Thanks TW for links.

Below are the two screen shot.

[Lakshmipathi · Accepted solution]

Have a look at the following note:-

• Note 1810694 - NF-e: Cancellation Synchr. fails after Validation Error

G. Lakshmipathi

[Varun_GTS]

Hi:

There is also a fast way to correct document we got with the help of SAP OSS Team.

Skip the validation in debug mode.

As suggested note 1810694 have some side effect prerequisite note. So normally business technical team take time for analyze and implementation.