0509-150 Dependent module libclntsh.a(shr.o) could not be loaded after kernel upgarde

[former_member409456]

Hello Expert,

Recently we updated our kernel to 720_EXT of patch 500. After upgrade we found that from DB13 no jobs are running and giving error as below:

Job started

Step 001 started (program RSDBAJOB, variant &0000000000208, user ID )

Execute logical command BRCONNECT On host

Parameters: -jid STATS20140220090543 -u / -c -f stats -t ALL

exec(): 0509-036 Cannot load program brconnect because of the following errors:

0509-150   Dependent module libclntsh.a(shr.o) could not be loaded.

0509-022 Cannot load module libclntsh.a(shr.o).

0509-026 System error: A file or directory in the path name does not exist.

External program terminated with exit code 255

BRCONNECT returned error status E

Job finished

Previously every thing was working perfect.

We are using ERP 6.0 EHP5, ORACLE 11.2, oracle client 11.2 and AIX 6.1

Kindly suggest.

Regards,

Tarun

[former_member409456 · Accepted solution]

Dear All,

Thanks for all you support. Problem has been solved.

Problem was we had installed oracle client 11.2 at path of /oracle/client/10x_64.

So if we installed  new kernel (in our case 720_ext) 11.2 client must be at path of /oracle/client/11x_64.

This is hard coded.

I again installed same client at path 11x_64 and problem solved.

Tarun

[Reagan]

Hello

The problem is with the Oracle Instant Client configuration on the server.

LIBPATH=/sapmnt/SID/exe:/usr/sap/SID/SYS/exe/run:/oracle/SID/112_64/lib

The LIBPATH doesn't have the Oracle client installation reference.

Expected LIBPATH:

LIBPATH=/sapmnt/SID/exe:/usr/sap/SID/SYS/exe/run:/oracle/SID/112_64/lib:/oracle/client/11x_64/instantclient

ldd brconnect
brconnect needs:
         /usr/lib/libc.a(shr_64.o)
         /usr/lib/libpthreads.a(shr_xpg5_64.o)
         /usr/lib/libC.a(ansi_64.o)
         /usr/lib/libC.a(shr_64.o)
         /oracle/SID/112_64/lib/libclntsh.a(shr.o)

The LDD command reads the libclntsh.a from the /oracle/SID/112_64/lib directory. It should be reading it from the /oracle/client/11x_64/instantclient location.

If you have installed the Oracle Instant Client then adapt the environment variables of the sidadm user.

If the  Oracle Instant Client is not yet installed then follow this SAP note and set it up.

819829 - Oracle Instant Client Installation and Configuration on Unix

Regards

RB

[former_member182657]

Hi Tarun,

Have you followed SAP notes which i mentioned earlier to you.

1553301 - 7.20 EXT Kernel - Usage     

1780629 - AIX: Minimal OS Requirements for SAP Kernel

Thanks

[former_member409456]

HI Gaurav,

Already checked the note.

There is no issue.

[Former Member]

Please attach output of ldd brconnect command (run it as <sid>adm user). Check LIBPATH for <sid>adm user: it must contain path to oracle instant client.

[former_member409456]

HI

Below is path:

LIBPATH=/sapmnt/SID/exe:/usr/sap/SID/SYS/exe/run:/oracle/SID/112_64/lib

AND

ldd brconnect

brconnect needs:

         /usr/lib/libc.a(shr_64.o)

         /usr/lib/libpthreads.a(shr_xpg5_64.o)

         /usr/lib/libC.a(ansi_64.o)

         /usr/lib/libC.a(shr_64.o)

         /oracle/SID/112_64/lib/libclntsh.a(shr.o)

         /unix

         /usr/lib/libcrypt.a(shr_64.o)

         /usr/lib/libC.a(shr3_64.o)

         /usr/lib/libC.a(shr2_64.o)

         /usr/lib/libC.a(shrcore_64.o)

         /usr/lib/libC.a(ansicore_64.o)

         /usr/lib/libdl.a(shr_64.o)

         /usr/lib/libperfstat.a(shr_64.o)

         /usr/lib/libodm.a(shr_64.o)

         /usr/lib/libc.a(aio_64.o)

         /usr/lib/libcfg.a(shr_64.o)

         /usr/lib/liblvm.a(shr_64.o)

         /usr/lib/libcorcfg.a(shr_64.o)

         /usr/lib/libsrc.a(shr_64.o)

[Former Member]

Please double check that provided output is for <sid>adm user environment. If possible attach screenshot with this output.

[Former Member]

Hi,

You should have your client reference in SHLIB_PATH as below:

SHLIB_PATH=/usr/sap/SID/SYS/exe/run:/oracle/client/11x_64/instantclient

Regards,

Nick Loy

[former_member409456]

HI

below is env details:

USER=sidadm

LOGNAME=sidadm

LOGIN=sidadm

HOME=/home/sidadm

PATH=/oracle/SID/112_64/bin:/usr/java14_64/bin:.:/home/sidadm:/usr/sap/SID/SYS/exe/runU:/usr/sap/SID/SYS/exe/run:/usr/bin:/etc:/usr/sbin:/usr/ucb:/usr/bin/X11:/sbin:/usr/java14/jre/bin:/usr/java14/bin

MAIL=/var/spool/mail/sidadm

SHELL=/bin/csh

TZ=IST-5:30:00

SSH_CLIENT=10.53.3.7 51160 22

SSH_CONNECTION=10.53.3.7 51160  22

SSH_TTY=/dev/pts/0

TERM=xterm

AUTHSTATE=compat

LANG=en_US

LOCPATH=/usr/lib/nls/loc

LC__FASTMSG=true

ODMDIR=/etc/objrepos

SAPSYSTEMNAME=SID

DIR_LIBRARY=/usr/sap/SID/SYS/exe/run

SECUDIR=/usr/sap/SID/DVEBMGS00/sec

JAVA_HOME=/usr/java14_64

IBM_JAVA_OPTIONS=-Xmx256M -Xj9

THREAD=NOPS

dbms_type=ORA

dbs_ora_tnsname=SID

dbs_ora_schema=SAPSID

ORACLE_PSRV=SID

ORACLE_SID=SID

DB_SID=SID

ORACLE_HOME=/oracle/SID/112_64

ORACLE_BASE=/oracle

ORA_NLS10=/oracle/SID/112_64/nls/data

NLS_LANG=AMERICAN_AMERICA.WE8DEC

SAPDATA_HOME=/oracle/SID

NLSPATH=/usr/lib/nls/msg/%L/%N:/usr/lib/nls/msg/%L/%N.cat

LIBPATH=/sapmnt/SID/exe:/usr/sap/SID/SYS/exe/run:/oracle/SID/112_64/lib

[Former Member]

For sidadm user in LIBPATH environment variable replace /oracle/SID/112_64/lib with /oracle/client/11x_64/instantclient value (as already wrote).

[former_member182657]

Hi Tarun,

Last i would like to suggest you to through these two SAP Note as per your environment.

1553301 - 7.20 EXT Kernel - Usage     

  1780629 - AIX: Minimal OS Requirements for SAP Kernel

Will help you to resolve the issue.

Thanks

[former_member182657]

Hi Tarun,

Please navigate with link Real Life Sysadmin: Dependent module libclntsh.a(shr.o) could not be loaded

Hope this document will help you in resolution.

Regards,

Gaurav

[former_member182657]

Hi,

Share the version of your brtools by using command brtools -V.This issue relates with version of brtools as well as with brconnect.So i recommend you to please follow SAP note 1430669.

Regards,

Gaurav

[former_member409456]

belwo is brtools version:

brtools -V

BR0651I BRTOOLS 7.20 (35)

Patch   Date     Info

  1  2010-01-26  BR*Tools support for Oracle 11g (note 1430669)

  9  2010-10-27  BR*Tools support for eSourcing databases (note 1523205)

18  2011-09-07  BR*Tools support for Oracle ASM and Exadata (note 1627541)

25  2012-06-28  Corrections in BR*Tools 7.20 patch 25 (note 1735811)

26  2012-09-12  Corrections in BR*Tools 7.20 patch 26 (note 1763972)

27  2012-09-12  Support for secure storage in BR*Tools (note 1764043)

28  2012-10-25  Corrections in BR*Tools 7.20 patch 28 (note 1780057)

29  2012-12-03  Corrections in BR*Tools 7.20 patch 29 (note 1795814)

30  2013-01-31  Corrections in BR*Tools 7.20 patch 30 (note 1816874)

31  2013-03-26  Corrections in BR*Tools 7.20 patch 31 (note 1838852)

32  2013-05-28  Corrections in BR*Tools 7.20 patch 32 (note 1865897)

33  2013-07-03  Corrections in BR*Tools 7.20 patch 33 (note 1882181)

34  2013-09-05  Corrections in BR*Tools 7.20 patch 34 (note 1909451)

35  2013-11-14  Corrections in BR*Tools 7.20 patch 35 (note 1940675)

release note               1428529

kernel release             720

patch date                 2013-11-14

patch level                35

make platform              rs6000_64

make codeline              720_EXT_REL

make mode                  OCI_112

make date                  Nov 20 2013

[former_member182657]

Hi Tarun,

Please share environment variables you set as well as LD_LIBRARY_PATH.May this is pointing to wrong libraries.

Thanks

[former_member409456]

HI Gaurav,

LD_LIBRARY_PATH is not set in our landscape.

Also before kernel upgrade every this was working perfect. After upgrade it is creating problem.

Regards,

Tarun

[former_member182657]

Hi Tarun,

What was your previous kernel release.Was it 402 or 300.Try to downgrade your kernel patch level.

Regards,

Gaurav

[former_member409456]

HI,

Previously we were using kernel 720 of patch 300.

Downgrade is not possible now due to down time.

[Former Member]

Hi,

Did you try with new latest DBA tools?

Regards,

Nick Loy

[former_member409456]

HI Nick,

I used DBATOOLS from 720_EXT also of patch 35.

[Former Member]

Hi,

Check the below link and SAP note 593582.

http://scn.sap.com/thread/1761013

Regards,

Nick Loy