Event Message notification with SMS

[pietro_marovello]

Dear All,

I would like to know if it's possible to notify an event using a SMS (Short Message Service): do you know if exists an interface able to do this?

Thank you very much!

Pietro Marovello

[former_member190756]

Hello Pietro,

you can use the Alert Framework for this.

EM has an activity ALERT_CREATE to trigger Alert Framework.

Connection to the Alert Framework - Event - SAP Library

You need an SMS Provider.

Here you can find some info about Alert Framework in general:

Alert Management (BC-SRV-GBT-ALM) (SAP Library - Alert Management (BC-SRV-GBT-ALM))

Best regards,

Steffen

[pietro_marovello]

Hi Steffen,

thanks for your answer, but I want to do a different thing: I don't want to react to the notification of an event with an action (for example, a SMS triggered by Alert Framework), I want to notify an event with a Short Message Service.

The business reason is to permit to the truckers to notify the events when they are on the truck, even if there is no internet connection: someone know if is it possible?

Best regards,

Pietro

[former_member190756]

Hello Pietro,

yes this way it was also already done. You need a Gateway to receive the SMS and then you can e.g. use PI to map it to the Event Message structure.

SMTP Configuration in SAP XI - Process Integration - SCN Wiki

Best regards,

Steffen

[pietro_marovello]

Thank you Steffen!

Best regards,

Pietro