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Feb 18, 2014 at 10:57 AM

Can Service Orders in SAP CRM trigger Quotes?


Hello All,

The requirement is to trigger a quote from a service order in SAP CRM, I have the following queries

1)What configurations do I need to perform so that the quote gets triggered in SAP CRM as a follow up document to the service order.

2) Can the status profile in the service order control quote creation?

3) Apart from the item category settings(screen shot attached below) please advice if I need to maintain any other configurations

Kind Regards



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