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Former Member

iOs multiple attachment types not possible in agentry


with the latest ipad client on work manager 5.3 it's not possible to combine multiple attachment types.

Previously I was able to open pdf, jpeg and png files, but suddenly it can only open the one I explicitly specify in the editor.

For instance, if I put in 'pdf' as a file extension, I can open pdf files on the ipad (received from the SAP backend), but no picture/signature files.

If I put in 'png' as a file extension I can open picture/signature files, but no pdf..

This was possible a month ago, but now we can only open the attachment type that is defined in the editor..

Tags edited by: Michael Appleby

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1 Answer

  • Best Answer
    Feb 14, 2014 at 04:28 PM


    What version of Agentry are you using? I am still able to open multiple file types (Agentry on iOS. In my case I never specify the file extension and just point the HTML control at my External Data Property and it renders what it can. I can open JPG, PNG, TXT, PPTX, XLSX, DOC, PDF successfully on my iPad.

    For the other file types what do you see in the client? Do you get any errors?


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    • Former Member

      It appears that it wasn't solved.

      When I remove the file extension I get an error when sending PostWorkorder:

      " the path: /var/mobile/applications.../Application Support/External Data does not exist and cannot be created.

      When I put the file extension back it works again (but only for the file type of the extension)