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Former Member
Feb 12, 2014 at 02:02 PM

GRC 10.0 -SP13 - ARQ - separate password notification for one access request


Hi all,

we have one request "new user" with more then one system to be provisioned (e.g. system A and system B). The new user for system A is approved next working day, but for system B (e.g. a test system) it takes about 2 weeks.

Problem: Email with the password for system A and B is send out after the complete workflow/request is finished, so it takes 2 weeks.

Any suggestions, how to send separate emails for each system, where the user is provsioned before the request is completed? - Besides creating 2 requests at the beginning.

Thank you,