Skip to Content
author's profile photo Former Member
Former Member

Sum not start

Hello all,

We are trying to apply SP's using SUM in our PI (7.1 ehp1) on windows OS. When starting SUM using the STARTUP.BAT , we are getting the following error.:

E:\usr\sap\SXA\SUM>STARTUP.BAT

SAP directory - E:\usr\sap

Directory of the SAP system JE-E:\usr\sap\JE- does not exist.

E:\usr\sap\SXA\SUM>

There is no directory JE in /user/sa/.

We are using the latest SUM version.

 

Any Idea?

Thanks for any help

 

Reza

Add a comment
10|10000 characters needed characters exceeded

Related questions

5 Answers

  • Best Answer
    Posted on Feb 12, 2014 at 01:10 PM

    Hello Reza

    Are you starting the SUM from the Command prompt ?

    Regards

    RB

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Feb 12, 2014 at 01:48 PM

    Hello Reagan

    it looks like a environment variable is not set correct , because if a directory not exists that SUM expected it comes to a error.

    First Time the STARTUP.BAT should work, later you can start the Sum with

    Gui: DSUGui.bat for the Gui and DSUService.bat for the Server Part.

    Maybe you found some wrong Path in your Windows Environment.

    If you have more Log Files to this error it should be possible to figure out the Problem,

    Best Regards

    Markus

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Feb 12, 2014 at 02:10 PM

    Hi Reza

    System gave you error message for a path that doesn't exists, because SUM is searching there.

    The error means "Directory of the SAP-SYSTEM..." so this means SUM see some variable who tells SUM there is a SAP System with JE but your Systems Name is SXA.

    Maybe in the Path environment of Windows there is a Path mentioned with this "wrong" JE

    I mean in the Variable PATH=

    Other Idea is that SAPSYSTEMNAME ist not set correct.

    But as mentioned did you get some more information (Detail) in the error message of SUM in the LOG Directory ?

    Best Regards

    Markus

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Feb 12, 2014 at 02:15 PM

    Hello Reza

    Are you connected to the system using the sidadm user ?

    If it shows the error again then manually create the directory and see if that helps.

    Regards

    RB

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Feb 12, 2014 at 02:59 PM

    Hi Reza

    Ok this sounds good, but it seems there is realy a Problem with the SUM Release that you used before. I often had this Problem with SAP Tools but it's not the first intension to download a new SUM ;-)

    But Finnaly it was SUM.

    Good Luck and Best Regards

    Markus

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.