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Please help me to resolve JAVA EWA grey Alert.

former_member190251
Participant
0 Kudos

Hello All,

We are getiing JAVA EWA report in grey colour after upgrading solution manager 7.0 to 7.1 SP07. Please help me to resolve this issue.

Note: Abap EWA report is working fine

If its dual stack , ABAP is working fine but java data is missing.

Solution Manager Details

--------------------------------

SAP_BASIS    702    0011    SAPKB70211    SAP Basis Component

SAP_ABA    702    0011    SAPKA70211    Cross-Application Component

CTS_PLUG    200    0009    SAPK-20009INCTSPLUG    SAP CTS Plugin

PI_BASIS    702    0011    SAPK-70211INPIBASIS    Basis Plug-In

ST-PI    2008_1_700    0008    SAPKITLRD8    SAP Solution Tools Plug-In

GW_CORE    200    0005    SAPK-20005INGWCORE    SAP GW CORE 200

IW_BEP    200    0005    SAPK-20005INIWBEP    Backend Event Provider

SAP_BS_FND    702    0009    SAPK-70209INSAPBSFND    SAP Business Suite Foundation

SAP_BW    702    0011    SAPKW70211    SAP Business Warehouse

IW_FND    250    0005    SAPK-25005INIWFND    SAP IW FND 250

IW_GIL    100    0001    SAPK-10001INIWGIL    Generic Interaction Layer

SAP_AP    700    0027    SAPKNA7027    SAP Application Platform

WEBCUIF    701    0008    SAPK-70108INWEBCUIF    SAP Web UI Framework

BBPCRM    701    0008    SAPKU70108    BBPCRM

BI_CONT    706    0004    SAPK-70604INBICONT    Business Intelligence Content

CPRXRPM    500_702    0008    SAPK-50008INCPRXRPM    SAP Portfolio and Project Management 5.0 (ABAP)

ST    710    0007    SAPKITL707    SAP Solution Manager Tool

ST-BCO    710    0005    SAPK-71005INSTBCO    BI Content for SAP Solution Manager

RTCISM    100    0000    -    Integration into SAP IT Infrastructure Management

SOCO    101    0002    SAPK-10102INSOCO    SAP Solution Composer Server

ST-A/PI    01Q_700    0002    SAPKITAB7L    Servicetools for other App./Netweaver 04

ST-ICO    150_700    0038    SAPK-15082INSTPL    SAP Solution Manager Implementation Cont

ST-SER    701_2010_1    0020    SAPKITLOSK    SAP Solution Manager Service Tools

Regards

Subbu

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
0 Kudos

Please check EWA report content. It must contain details why it is rated as grey.

Former Member
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Hi Subbu,

1824881 - Troubleshooting EarlyWatch Alert (EWA) Grey Rated Reports

Check the note : 1483508 and update the LMservice file for SP07

  • Support Package 07 for LM-SERVICE 710 Patch 4

Rerun the managed systemsetup ( for java system in solman_setup) and check in the step:5 automatic configuration completed successfully (introscope adopter task) 

Then restart the java instance and check on coming week report .

Rg,

Karthik

manish_kumar8
Participant
0 Kudos

Hi Subbu ,

How did you configure EWA for dual stack systems ?

You have to make sure that for dual stack systems, we need to run the managed system setup by adding it as 'Technical Scenario' and not as 'Technical System'.

Please check below SAP notes :

Note 1332428 - Missing data in service sessions from BI/CCDB

Regards,

Manish