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Please help me to resolve JAVA EWA grey Alert.

Hello All,

We are getiing JAVA EWA report in grey colour after upgrading solution manager 7.0 to 7.1 SP07. Please help me to resolve this issue.

Note: Abap EWA report is working fine

If its dual stack , ABAP is working fine but java data is missing.

Solution Manager Details


SAP_BASIS 702 0011 SAPKB70211 SAP Basis Component

SAP_ABA 702 0011 SAPKA70211 Cross-Application Component


PI_BASIS 702 0011 SAPK-70211INPIBASIS Basis Plug-In

ST-PI 2008_1_700 0008 SAPKITLRD8 SAP Solution Tools Plug-In


IW_BEP 200 0005 SAPK-20005INIWBEP Backend Event Provider

SAP_BS_FND 702 0009 SAPK-70209INSAPBSFND SAP Business Suite Foundation

SAP_BW 702 0011 SAPKW70211 SAP Business Warehouse

IW_FND 250 0005 SAPK-25005INIWFND SAP IW FND 250

IW_GIL 100 0001 SAPK-10001INIWGIL Generic Interaction Layer

SAP_AP 700 0027 SAPKNA7027 SAP Application Platform

WEBCUIF 701 0008 SAPK-70108INWEBCUIF SAP Web UI Framework


BI_CONT 706 0004 SAPK-70604INBICONT Business Intelligence Content

CPRXRPM 500_702 0008 SAPK-50008INCPRXRPM SAP Portfolio and Project Management 5.0 (ABAP)

ST 710 0007 SAPKITL707 SAP Solution Manager Tool

ST-BCO 710 0005 SAPK-71005INSTBCO BI Content for SAP Solution Manager

RTCISM 100 0000 - Integration into SAP IT Infrastructure Management

SOCO 101 0002 SAPK-10102INSOCO SAP Solution Composer Server

ST-A/PI 01Q_700 0002 SAPKITAB7L Servicetools for other App./Netweaver 04

ST-ICO 150_700 0038 SAPK-15082INSTPL SAP Solution Manager Implementation Cont

ST-SER 701_2010_1 0020 SAPKITLOSK SAP Solution Manager Service Tools



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3 Answers

  • Posted on Feb 12, 2014 at 01:43 AM

    Hi Subbu ,

    How did you configure EWA for dual stack systems ?

    You have to make sure that for dual stack systems, we need to run the managed system setup by adding it as 'Technical Scenario' and not as 'Technical System'.

    Please check below SAP notes :

    Note 1332428 - Missing data in service sessions from BI/CCDB



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  • author's profile photo Former Member
    Former Member
    Posted on Feb 12, 2014 at 09:15 AM

    Hi Subbu,

    1824881 - Troubleshooting EarlyWatch Alert (EWA) Grey Rated Reports

    Check the note : 1483508 and update the LMservice file for SP07

    • Support Package 07 for LM-SERVICE 710 Patch 4

    Rerun the managed systemsetup ( for java system in solman_setup) and check in the step:5 automatic configuration completed successfully (introscope adopter task)

    Then restart the java instance and check on coming week report .



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  • author's profile photo Former Member
    Former Member
    Posted on Feb 12, 2014 at 09:19 AM

    Please check EWA report content. It must contain details why it is rated as grey.

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