Time confirmation process is not working in workmanager 5.3 version

[Former Member]

Hello All ,

I was checking all process in SAP Syclo Workmanager 5.3  and 6.0 version . but among all process Time confirmation for Operation is not working .

Not working in the sense of  when i do confirmation for operation its updating 0.0 value to tcode iw43 but as per my knowledge it should update with mobile time .

Here its creating confirmation but with 0.0 hrs instead of Actual time what we pass from front-end . i debugged too and i have seen values are not coming in BAPI (/syclo/pm_doworkorderconf_crt  ) itself Table Parameters IT_TIMETICKETS (Fields  : Act_Work)  .

Thanks & Regards,

  Kunal Varaiya

Tags edited by: Michael Appleby

[syam_yalamati]

Hi Kunal,

   Time Confirmation piece is delivered with CATS enabled by default for WorkManager configuration, in this case there will be 2 calls to SAP with actual time going to CATS transaction and second call with operation confirmation with no time. Please enable LaborTime configuration from Configuration Panel. Under "Client Globals" configuration, change the following parameters for APPLICATION_CONFIG:

1. LaborTime.useCATS = 'N'

2. Wo.UseLaborReporting = 'Y'

After this change restart your Agentry server and sync your device, then try the scenario, you will see Labor time getting updated to PM confirmation instead of CATS.