Skip to Content
author's profile photo Former Member
Former Member

Categorization in result list of incident


I have Solution Manager 7.1

Appearance of Categorization 1,2, ect .. in result list of incidents or in
excel export… do not seem correct if it’s values contains dashes or commas.

To see examples of issue please log in in russian language and please see
screen shots bellow. Please, how do I fix this?

Problem of line advance in
ALV list

In categorization 1,2,3,4 the values are contained which is used for incident analysis:

These categorizations are downloaded to report and exported to Excel.

The issue: for those values of Category fields which contain such signs as hyphen «-» or comma «,» the value is shifted to the next Category field.

For example:

  • On the picture below the marked service contains comma and hyphen

  • And downloaded to the report (Search result) in the form of:

  • This report (Search result) exported to Excel by pushing the button «Export…». In Excel the view is also incorrect:

By Rg Tatyana!

7.PNG (55.7 kB)
6.PNG (9.7 kB)
9.PNG (39.7 kB)
10.PNG (52.6 kB)
11.PNG (6.6 kB)
Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Feb 11, 2014 at 04:27 PM

    Hi Tatyana!

    Esspecially for you i have checked this in my system i found the reason

    i have solman 7.1 SP08 and dont have 4 fields for Category 1,2,3,4 but have field Category

    and have same strange behavior

    In the ticket

    In the Search Result

    Now in the coding this got replaced

    lv_category = lr_category->get_property_as_string( 'CONCATENATED_DESCRIPTION' ).

    REPLACE ALL OCCURRENCES OF ', ' IN lv_category WITH ' - '.

    How did i find it? 😊

    do this

    1. Tcode BSP_WD_CMPWB
    2. Component is AIC_INCIDENT_S - hit Display,

    3. now you need to find attributes

    4. Here you need to find your fields like CAT 1,2,3,4


    5. Drill down into GET method, scroll down and found the code!


    This is only to find the reason why, sure you can enhance this by own coding.

    Or just try to change " , " and " - " to some other value f.e. instead of " , " use " ; " and " - " use " _ ".

    Cheers Dan 😉

    CAT 1.JPG (12.0 kB)
    CAT 2.JPG (27.9 kB)
    cat 3.JPG (90.2 kB)
    CAT 4.JPG (47.8 kB)
    CAT 5.JPG (27.8 kB)
    CAT 6.JPG (109.9 kB)
    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.