Categorization in result list of incident

[Former Member]

Hi!

I have Solution Manager 7.1

Appearance of Categorization 1,2, ect .. in result list of incidents or in
excel export… do not seem correct if it’s values contains dashes or commas.

To see examples of issue please log in in russian language and please see
screen shots bellow. Please, how do I fix this?

Problem of line advance in
ALV list

In categorization 1,2,3,4 the values are contained which is used for incident analysis:

 

These categorizations are downloaded to report and exported to Excel.

     The issue: for those values of Category fields which contain such signs as hyphen «-» or comma «,» the value is shifted to the next Category field.

For example:

• On the picture below the marked service contains comma and hyphen

• And downloaded to the report (Search result) in the form of:

• This report (Search result) exported to Excel by pushing the button «Export…». In Excel the view is also incorrect:

By Rg Tatyana!

[Former Member]

Hi Tatyana!

Esspecially for you i have checked this in my system i found the reason

i have solman 7.1 SP08 and dont have 4 fields for Category 1,2,3,4 but have field Category

and have same strange behavior

In the ticket

In the Search Result

Now in the coding this got replaced

      lv_category = lr_category->get_property_as_string( 'CONCATENATED_DESCRIPTION' ).

      REPLACE ALL OCCURRENCES OF ', ' IN lv_category WITH ' - '.

How did i find it?

do this

1. Tcode BSP_WD_CMPWB
2. Component is AIC_INCIDENT_S - hit Display,

  3. now you need to find attributes

4. Here you need to find your fields like CAT 1,2,3,4

Mine is STRUCT.CATEGORY_TXT

5. Drill down into GET method, scroll down and found the code!

Done.

This is only to find the reason why, sure you can enhance this by own coding.

Or just try to change " , " and " - " to some other value f.e. instead of " , " use " ; " and " - " use " _ ".

Cheers Dan