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Former Member
Feb 10, 2014 at 05:20 PM

Migrating to a new network


Our company got acquired by another and we are in the process of migrating to their network. What they have done is cloned our servers on new machines and changed the names.

Since then, I can't run a report through Launchpad. The error is Failed to Open the connection (Database vendor code 53).

So, I created a new ODBC connection on the server (System DSN) and on the pc with Crystal Reports designer and tried to use the new connection string. That gives me an error of Unable to connect: Incorrect log on parameters.

One other variable is that they changed the accounts that were used to administer the server. For example, I used to use admin to connect to the server and now I use my personal account via AD.