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Former Member
Feb 05, 2014 at 04:18 PM

Solution Manager embeded BI or Separt Instance

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Currently planing and designing a new Solution Manager project with scope including BPS,DMS, ChaRM, ITSM, Service Management and Tech Monitoring.

As we will have over 300 connected systems, 50,000 plus users raising tickets and a complete time recording and SLA management component. Question is with all this complexity should I be planing for a separate BI instance for SLA, reporting, Monitoring dashboards etc.. or utilise the embeded BI in Solution Manager.