Error: There is no server available to process your request. Please try again later, or contact your system administrator if the problem persists. BOXi 3.1

[Former Member]

Hi,

I am using boxi 3.1 sp5

I am unable to view crystal reports in fact no reports. and i have not configured my default printer and when i open a crystal report it is displaying a s:

Error

There is no server available to process your request. Please try again later, or contact your system administrator if the problem persists. [RCIRAS0384]

My server status :

Even if i restart the above servers which are failed they are not starting?

[Former Member · Accepted solution]

Since when has the issue started to occur? Any server restart, patch upgrade at BO, OS or else Db?

Did you try to create a new CRPS and connection server? If this doesn't work out create a new SIA with default servers. check whether the connection and CRPS servers are in working state. It should help. You can stop all the servers in SIA 2 and keep only the CRPS and Connection server.

If this also does not help, trace the CMS server as it is responsible to register any new server at CMS Db.

[Former Member · Accepted solution]

Hi Arvind,

Okay i need to add a new server

how do i add "report application server" in CMC , i am unable to find in which category it is and i have deleted it can u please let me how to add it.

[Former Member · Accepted solution]

Go to Crystal Reports category and choose "crystal reports viewing and modification service". This would be your RAS server.

NOTE: In case of any doubts of which services have to be included for a particular server such as RAS, PJS etc., the general method to find the right service can be found from the default servers properties

[Former Member · Accepted solution]

Thank you Arving you are awsome,

As you have told i have added my RAS server and

you have told me to see it in default properties but where is it? i am unable to see..

[Former Member · Accepted solution]

What do you think of this

[Former Member · Accepted solution]

You forgot to scroll down

[Former Member · Accepted solution]

Hi Arvind,

This is my status in CCM:

If u see last 5 are stopped and there are no PID's for these servers how o get it started , i have restarted the servers and tried to add them through CMC , but no use still ther are in failed state.

Thank you

[Former Member · Accepted solution]

Have you created new servers as suggested earlier?

Login to Central Management Console (CMC) go to the properties of the failed servers and see what is the error observed. Please revert with error details.

Check your event viewer for errors since when the issue has occurred. You will get a clue of what would have gone wrong. If CMS tracing was available, go through the log files for CMS.

If you need any assistance with Log file analysis, our forum members can help you with the same.

[Former Member · Accepted solution]

Hi,

When i open the Server it is showing as

"This server is considered failed because it has stopped 5 time(s) in 60 minute(s). ".

I have BOXi 3.1 and BOXI R2 are in same system i saw somewhere this scould be a port issue if so please help me with how to assign port?

Thank you

[Former Member · Accepted solution]

Hi

i got it resloved this was an issue with SIA , there was a log on as account from which i have enterd my admin access. so it was working correct for me now?

thank you