on 02-03-2014 4:26 PM
Hi!
I am getting e-mails in Agent Inbox. If this e-mail contains picture I can see it. When I reply on this e-mail from SAP CRM WEB UI, when I read that e-mail in for example MS Outlook the picture disapears. Also I can't insert picture (print sreen) when I am doing new e-mail in SAP CRM WEB UI. Does anybody know if it is possible to insert picture? If I use the insert picture buttin I get only one icon which is useless. Can someone help me?
Thank you and best regards,
Boštjan
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Hi,
one more thing, after clicking on inset picture button ,you must get one text box and one button to browse the image in your system .and after that image will get inserted in mail form.
you can also inset image in mail form by inserting attributes context by clicking on attribute button in mail form, but for that you need to maintain attribute context in IMG.by following below path you can achieve .
SPRO -> CRM -> Marketing -> Marketing Planning and Campaign Management -> Personalized Mail -> Maintain Attribute Contexts for Mail Forms.
and try to implement code in badi CRM_IM_ADD_DATA_BADI.
Hope this will help you.
Regards
Bhavana
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HI,
when i worked on mailform , even i was facing the same problem.
i made changes in internet explorer setting (advance settings) , and it worked for me.
Regards
Bhavana.
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