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Former Member

Error 404 while transferring material from catalog to Shopping cart

Dear All,

We are facing the issue that whenever we try to transfer material from catalog to shopping cart, it give us the error 404 : Requested resources doesn't exist.

We have searched to the SCN but none of the solution is helping us. We have checked the Hook_url, OCI mapping. But we are not getting solution to our problem.

Kindly help us out to solve this issue

Regards

Anupam

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4 Answers

  • Feb 02, 2014 at 08:54 PM

    Hi,

    could you provide some more information?

    1. SRM version

    2. Landscape setup (looks like SRM + Portal)

    3. Address of the SRM server (as in, does it match the HOOK_URL)

    4. All services activated such as the webdynpro inbound handler?

    5. Call structure to that catalogue

    6. The actual address the catalogue is posting to?

    There is otherwise no way to give any advice.

    Regards,

    Robin

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    Former Member
    Feb 19, 2014 at 11:17 AM
    Hmm... please check the target parameter URL of the catalog's Hook URL.
    Put an external breakpoint in INBOUND HANDLER class and check if the same is getting hit after checking out from catalog.

    If yes, check the Target URL parameter send from catalog is correct.
    Also, you may check the J2EE ENGINE logs,immediately after checking out, where the catalog
    is deployed.
    I am unable to analyse further without the HTTP traces and see how the HookURL is send and what is received.
    Also you may consider raising an OSS message and a support team will handle this issue further.
    Posted From SCN on Android
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    Former Member
    Feb 19, 2014 at 09:52 AM
    Hi Anupam,

    Did you perform the steps I had mentioned, that is changing the value in debugger??
    Posted From SCN on Android
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    • Former Member

      Dear Sarath Gopal

      Yes we have performed the step, but the place where you have asked us to put break point, that is at very initial stage.It goes into debugging as soon as we click SRM MDM Catalog. Our problem arises when we click on transfer all button, after selecting the material

      Regards

      anupam

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    Former Member
    Feb 19, 2014 at 10:58 AM
    Hello Anupam,

    I am trying to check if the issue is with the HOOK_URL.The Hook url is generated from the SRM when the catalog is launched. It defines the destination to which catalog has to return the data. The same is generated in the method i mentioned above. Since you also mentioned that the the portal base url of the Hook url is different in one of your replies, while you analysed, i wanted to make sure it is send the same way and what will happen if it is changed to the value you said is the correct one.
    As I had mentioned before please change it to your actual portal base url in debugger and try again.
    Posted From SCN on Android
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