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how do we cancel an invoice that has been cancelled, but delivery is marked as fully invoiced

Hello,

We have an invoice that was cancelled and then the cancellation was cancelled.  Everything I have found either refers to a release older than ECC 6.0, or does not apply to this situation.

Any help is appreciated!

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11 Answers

  • avatar image
    Former Member
    Feb 03, 2014 at 08:54 AM

    Hallo Bloom,

    I also experianced same problem with my client. Hope below information will help to you.

    * F2 Invoice 969015445 was successfully created on 31.07.2013. Accounting Document also successfull created.
    *Now users wanted to cancel this F2 Invoice due to wrong material chosen for the Sales Order(they want to reverse the entire flow and set Reason for Rejection for the SO Line Item)
    *They Created the S1cancellation  invoice on 13.08.2013. this S1 Invoice has not created the Accounting Document.

    The reason  for the S1 invoice not to have accounting document:-

    The open items in the F2 Invoice was re-valuated in the month end(FI activity).  During this re-valuation, since the Exchange rate got changed ,the excess amount got saved in BSEG table(FI Table).
    In order to release the S1 invoice to accounting, this excess amount stored in BSEG table needs to be cleared through the transaction F.05. Our FI support team had given a clear instruction to the users to clear the excess amount in the BSEG table and then release the S1 document to accounting.

    But unfortunately  the users have done a wrong workaround here.They cancelled the S1 cancellation Invoice again with an S2 cancellation invoice which again did not have an accounting document.

    After the creation of S2 cancellation invoice, the users ran the F.05 report which did not yield any result (Wrong practice).

    Now if we try to cancel the F2 Invoice again,it doesn't allow and prompts message that the Invoice is already cancelled.

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  • Jan 31, 2014 at 01:41 PM

    Hello Julie,

    If I understood you correctly, you had an invoice, then you cancelled it and then you cancelled the cancellation.

    If that was it, this is the standard behavior of the system to have the delivery status as fully billed.

    This is what happens, in order:

    1. bill a delivery -> billing status "Fully billed"

    2. cancel the invoice -> billing status "Open"

    3. cancel the cancellation -> billing status "Fully billed"

    It is not possible to expect that after step 3 the delivery would still be billable. That would lead to having 2 accounting documents for the same delivery, and that would be considered an error.

    I hope this helps you.

    Pedro

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    • Hello Pedro,

      We want to reverse the goods issue for the delivery.  SAP will not allow us to because it is invoiced.  We cannot cancel any of the invoices as they have all already been cancelled.

      What needs to be done?

      Thanks,

      Julie

  • Jan 31, 2014 at 02:06 PM

    It seems from your screen shot that PTH Cancellation invoice was not generated with reference to original invoice and I am not sure how this could happen.  Can you please reconfirm whether my understanding is correct.

    If that is the case, please try to cancel the parent billing  document once again and update here whether you are able to succeed in that task

    G. Lakshmipathi

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  • Feb 02, 2014 at 05:49 AM

    Your VBFA shows that The Line item Number 900001 in your delivery has been created with Proceeding document-3476613000.(this might be your Billing Document number for this line)

    You cannot cancel/Reverse One document--if Proceeding document exists.

    Pl confirm.

    Cancellation of Cancellation--Is not recommended SAP best Practices.

    Phanikumar

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  • avatar image
    Former Member
    Feb 02, 2014 at 12:06 PM

    I Think when we cancel the first invoicing document we Should not cancel the cancelled invoice instated we can create new invoice against delivery.

    1. once you canceled first invoice your delivery status will become not completed and you can create new invoice.

    or

    2. Check if your accounting document is cleared because of which you can not create new invoice.

    Also I think you need to reverse your accounting document  if i am not wrong.

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  • Feb 02, 2014 at 05:09 PM

    Julie,

    Thanks for pasting many screenshots! It help understand better.

    I feel that your original billing document 933023467 is not cancelled.

    If it were cancelled the accounting document would be status cleared.

    Put this billing document in VBRK and check field FKSTO. if it is blank then this document is not yet cancelled.

    Because it is not cancelled you delivery is in status complete & PGI reversal can not be done.

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    • Julie,

      Yes, you had pasted it before! Thanks!

      Table level updation -

      For delivery, in VBUK-FKSTK (billing status) change it to A (Not yet processed)

      Then, can you do PGI reversal?

      Members,

      Please comment on the risks etc. in this particular case, with updation at table level.

  • avatar image
    Former Member
    Feb 04, 2014 at 06:55 PM

    Hi ,

    I think there is some inconsistency here. Can you try to do the below steps at customization level...

    1. instead of creating cancellation document, you delete the billing document.

    2.it can be done by removing the cancellation document type in the billing document customization.

    3. once the billing document type is deleted, you can reverse the pgi and do the needful with delivery document.

    or else is it possible to delete the cancellation document type from table level?

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    • sailendu,

      Interesting comment!

      In VOFA, for a billing type, if cancellation billing type is not set, then at transaction level, the billing document can be deleted!

      How would you delete a billing document?

      Only cancel button is available in drop down, "Billing document"

      and VF11 is for cancelling a billing document.

  • Feb 05, 2014 at 09:47 AM

    Dear Sailendu

    You cannot Delete A Billing document and accounting document once created in SAP--

    Which is a very very Strong point Vs Other ERP Packages like Tally etc...

    Phanikumar

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  • avatar image
    Former Member
    Feb 05, 2014 at 02:12 PM

    Hello Julie,

    This is a very interesting situation that you have. I wait to hear from if you have been able to cancel the billing document 933024130 as suggested by TW and whether it solves your problem.


    @Folks: I am not clear on how one can cancel a cancellation billing document. When I attempt to do it using VF11, I get the error message "Cancellation document XXXX cannot be cancelled", which is what I expected to see.


    Would anyone be kind to explain how this can be done? I have seen a comment that this is not good practice, but am still curious to know.


    Best Regards,

    Balaji SRINIVASAN

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    • Julie,

      As you said, this has to be taken care by the FI analyst / user!

      Inventory / stock is not the issue.

      Side comment - This thread has been interesting and many good inputs from members! And of course lot of screenshots by you, always good! 😊

  • avatar image
    Former Member
    Feb 09, 2014 at 07:40 AM

    hi

    check first billing accounting document and reverse billing accounting document. if accounting document is not correct then same type of error shown.

    also try to reverse and check clearing accounting document for that billing documents.

    if billing document reverse properly then delivery number should be open for billing

    thanks

    Md. Enayet Hossain

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