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Unable to login from desktop FireFox

Was disconnected and now unable to login.

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  • I am using 3 devices to post here: my desktop with Firefox, my iPad and my Android phone.

    I was disconnected by the system working from desktop and was unable to login with my current password. My iPad and phone worked correctly with saved connection. I tried to change password on iPad and it was successfully changed. Tested login with the new password on desktop - same incorrect login. Reconnect on iPad - error. Writing now from my phone.

  • When I am trying to press the link Forget my password I am redirected to the: Page not found!

    Is there some administrator available?

  • Please try again. Should work now.

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4 Answers

  • Best Answer
    Jan 17, 2017 at 07:44 PM

    The issue is solved, thanks Gabi!

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  • Jan 17, 2017 at 06:59 PM

    Hi, Vadim:

    I believe this issue has been resolved. Could you try again and if you still experience the same problem, please let me know?

    Best regards,

    --Jerry

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  • Jan 17, 2017 at 07:07 PM

    Hi, Vadim:

    Could you try clearing your cache and using your old password? If that doesn't do the trick, I'll go back to IT. (Other people have had similar problems, but it seems to be working for them now.)

    Best regards,

    --Jerry

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  • Jan 17, 2017 at 07:13 PM

    cleared cache on iPad and tested both passwords - no result!

    Just one thing to mention - I have the same email for my p and s id's

    In the community I am using pid

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