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Unable to login from desktop FireFox

Jan 17, 2017 at 05:23 PM

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Was disconnected and now unable to login.

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Writing from my phone

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Also able to write from iPad. Can anybody look on the issue?

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Could you provide more details vadim? Users cannot post questions without logging in.

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I am using 3 devices to post here: my desktop with Firefox, my iPad and my Android phone.

I was disconnected by the system working from desktop and was unable to login with my current password. My iPad and phone worked correctly with saved connection. I tried to change password on iPad and it was successfully changed. Tested login with the new password on desktop - same incorrect login. Reconnect on iPad - error. Writing now from my phone.

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After logout from iPad unable to login also...

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When I am trying to press the link Forget my password I am redirected to the: Page not found!

Is there some administrator available?

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Please try again. Should work now.

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3 Answers

Jerry Janda
Jan 17, 2017 at 06:59 PM
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Hi, Vadim:

I believe this issue has been resolved. Could you try again and if you still experience the same problem, please let me know?

Best regards,

--Jerry

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Unable to login on both iPad and Desktop pc!

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Can write here only using my phone! Can somebody check my account?

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Jerry Janda
Jan 17, 2017 at 07:07 PM
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Hi, Vadim:

Could you try clearing your cache and using your old password? If that doesn't do the trick, I'll go back to IT. (Other people have had similar problems, but it seems to be working for them now.)

Best regards,

--Jerry

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By the way the link forgotten password is not working!

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Vadim Kalinin Jan 17, 2017 at 07:13 PM
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cleared cache on iPad and tested both passwords - no result!

Just one thing to mention - I have the same email for my p and s id's

In the community I am using pid

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Hi Vadim,
I sent you a DM, lets chat there.
Best,

Gabi

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The issue is solved, thanks Gabi!

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