on 01-30-2014 7:38 AM
Hi experts,
we are using ITSM of Solman 7.1 SP8 (WebUI).
How can I activate the reporting functionalities in ITSM?
BI should already be activated.
But are there some special steps to do?
Maybe someone can providea guideline.
Is there also a possibility to create also a kind of a report (word, PDF, ...) which can be provided e.g. to the Managers?
Thank you
Hi Christian,
Please check my blog below which might help you to generate and exports daily reports etc
Generating Searches/Daily Reports in Solution Manager 7.1 IT Service Management
in the ITSM setup wizard you already have steps for BW content activation(step 2.3 and steps 2.4) which will do the same.
hope this helps
Regards
Prakhar
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Hi Chris
ok got it
answer for that is you have to configure ITSM Analytics
you can configure dashboards etc as per your requirements
hope this is what you are looking for if not let me know
Regards
Prakhar
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