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Former Member

notification action box vs tasks

Hi,

     Do we need the action box on the right hand side of the notifications ? Cant we do away with the action box and have all the action box actions designed as tasks ? They both seem to do the same thing and that is call some function module behind the scenes to do something.

Thanks

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    Former Member
    Jan 30, 2014 at 09:20 AM

    If something to be tracked, then task & follow up action can be used. If nothing to be tracked apart from creating some documents from notification, action box can be used.

    Its upto the Consultant & Business requirements.

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    • Hi,

      If actions such as "Create Return Delivery" or "Post material to blocked stock" are to be performed in the background instantly, then you do not actually need tasks. Tasks better suit for following duties of third parties, such as other personnel, vendors and customers. If an SAP transaction will be carried out right away by the coordinator, or other activities outside SAP like phone-calls are to be documented, action box may be prefered.

      Regards.