When i edit any incident in solman, I would like to get a pop up which is asking for assigning current user as processor.
so I have done below entries in AGS_WORK_CUSTOM table.
AIC_ASSIGN_PROCESSOR --> AUTO_POPUP_NO2EDIT
AI_CRM_POPUP_PROC --> X
I checked the authorization also, everything is fine.
but still i didnt get any pop up window.
Could you please suggest ?
Thanks in advance.