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Jan 29, 2014 at 03:27 PM

Error in CRM Service Order Replication to SAP ECC.

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Hello All,

I have a service order in SAP CRM, where we have sales relevant items which need to flow in a sales order in SAP ECC, and service relevant item which need to be billed in SAP ECC through a debit memo.

I have created two different materials.

1) In the scenario highlighted below 168 needs to flow as a sales relevant item in SAP ECC

2) Service relevant material 159 which needs to be billed in SAP ECC through a debit memo based on the work performed by the service technician.

Attaching a screen shot for your reference.

Though the document got distributed in SAP ECC

However in the SAP CRM side now when I try to click the follow up to create the service confirmation for the service relevant item, the confirmation is not visible.

The following is the error message shown in the system

Kind Regards

Atul

Attachments

Service Status.png (106.5 kB)
Status10.png (86.5 kB)
Status 99.png (146.9 kB)
Paid SO.png (138.0 kB)