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Double confirmation for SRM PO when status for initial confirmation is Awaiting Approval

Hello experts,

We are using SRM 7.02 EHP2 with the Extended Classic Scenario. SRM is connected to the ECC. Our Financial System is the ECC, while the system were we create PO's and goods receptions (confirmation) is SRM. As a result of this a PO is considered closed only when the goods reception arrives in the ECC.

From a business point of view we have the requierment to have an approval flow in the confirmation with one step.

The issue we are fighting now is the fact that for one PO the confirmation can be created multiple times in SRM and ends up in a loop because no tolerances are allowed (business requierment as well). For example:

  1. We have PO number 4200001234 with a quantity ordered of 10 pieces
  2. The warehouse user creates a confirmation with 10 pieces as received and sends it for approval to the requester. This confirmation gets the number 8000000045 and the status Awaiting Approval.
  3. The requester does not approve the confirmation yet
  4. The warehouse then creates a new confirmation, which gets the number 8000000098 again with a quantity of 10 and send this one for approval to the same requester. This is possible as the open quantity in the back-end is still 10.
  5. Now the requester has two tasks to approve. So he/she goes in and opens the first confirmation and then approves it. This makes the confirmation valid and it's now posted in the back-end.
  6. He/she then opens the second task and wants to approve this one again but of course get the message that the quantity is exceeded and he is now locked
  7. The requester contacts the warehouse and asks for the second confirmation to be deleted

What we would like to prevent is the creation of the second confirmation. Either by not showing the PO in the first place in the search or even better issuing a warning message stating something like "A confirmation for this line is allready awaiting approval" in case the quantity he/she is trying to confirm is higher that the quantity ordered minus the quantity in the confirmation that is awaiting approval.

Do you know if anything like that is available in standard?

Thank you!


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  • Best Answer
    Posted on Jan 29, 2014 at 02:34 PM
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