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Former Member
Jan 29, 2014 at 08:52 AM

SRM 7.0: Rejection mail is not being sent to person who created the SC


Hi Experts,

When a SC is rejected by the approver, rejection mail is not getting triggered to the person who created it.

It is happening only for few users' and when I tested for a test user, rejection mail is getting triggered for the test user and also the required settings are in place.

Could you please let me know what settings I will have to validate specific to the user as it is supposed to be happening only for few user ID's.

best regards,