SICF Services not working

[Former Member]

Hi,

We have a BW 7.4 System, with SQL Server on Windows Data Center 2012.

We all the parameters set in the system, SMICM works fine, http port no has been set.

However, none of the services in SICF are working.

In the dev_icm trace file, I found these messages,

[Thr 2940] Mon Jan 27 18:37:03 2014

[Thr 2940] *** WARNING => IcmJ2EEScheduleFunc: Cannot access "/sap/public/icman" (rc=302)- please check node in TA sicf [icxxman.c    2610]

[Thr 3256] Mon Jan 27 18:38:03 2014

[Thr 3256] *** WARNING => IcmJ2EEScheduleFunc: Cannot access "/sap/public/icman" (rc=302)- please check node in TA sicf [icxxman.c    2610]

[Thr 1084] Mon Jan 27 18:39:03 2014

[Thr 1084] *** WARNING => IcmJ2EEScheduleFunc: Cannot access "/sap/public/icman" (rc=302)- please check node in TA sicf [icxxman.c    2610]

When I try to do a test service, /default_host/sap/bc/ping, the services have been activated.

I get a message,

	Internet Explorer cannot display the webpage

Regards,

Vishnu.

[Former Member]

Hi Vishnu,

Please check if your client machine is able to resolve hostname to ip address.

Please check host file settings.

Thanks

Ravinder Pal Singh

[Former Member]

Have you tried transaction code SICF_SESSIONS?

[Former Member]

Tired the transactoin, status is showing green for all the clients in the system.

Regards,

Vishnu

[Former Member]

Try browser compatibility view setting.

[Former Member]

Hi Henry,

Doesn't work. I don't its a problem with compatibility.

Regards,

Vishnu.

[Sriram2009]

Hi Vishnu

1. In the desktop any firewall setting are blocking?

2. in the IE browser have you do the setting as mention below screen shot?(this option available IE8 and above )

Regards

Sriram

[Former Member]

Hi vishnu,

Then may be it is a network problem.

what messages does DOS command ping returned when running ping <server name>.<domain>

e.g. ping bwserver,companyname.com

Does it return correct IP address?

Regards,

Henry

[Former Member]

Hi Sriram,

The issue is not with compatibility. We have another server, from which the services work perfectly fine.

Regards,

Vishnu.

[Former Member]

Hi ,

Can you please check your DB logs are full? as well as please check whether any work processes is getting restarted when you run it.

If so , please attach the complete dev_icf logs plus the work processes logs

Thanks and Regards,

Vimal

[Sriram2009]

Hi

Can open the web browser type the url http://(FQDN host name):(port)/sap/bc/ping

Regards

Sriram

[Former Member]

No, I cannot open the link. IE gives me a message,

Regards,

Vishnu

[Former Member]

Hi Vishnu,

Are you using proxy settings in the internet explorer (Tools->Internet Options->Connection-> lan settings)

If yes, hope this is your local SAP server so check is the host name maintained the Bypass proxy list or not in the client from where you are accessing the url

[Former Member]

Hi Mrinal,

We don't have any proxy settings setup in IE.

Regards,

Vishnu

[Former Member]

Hi Vishnu,

I am talking about below settings

[Former Member]

Hi Mrinal,

We don't have proxy server setup.

Regards,

Vishnu.

[Former Member]

Hi Vishnu,

Can you check following services are active or not, if active deactivate & re-activate all and check

/default_host/sap/bc/gui/sap/its/webgui

/default_host/sap/public/bc/ur

/default_host/sap/public/bc/its/mimes

[Former Member]

Hi Mrinal,

Tried it a few times. deactivate them and reactivated them.

Nothing works.

Regards,

Vishnu

[Former Member]

The virtual host default_host needs to be active as well, it is not sufficient to activate all sub nodes.

[Former Member]

Hi,

Any suggestions.

Regards,

Vishnu.

[Former Member]

Really, not sure what the problem is, ICM trace file says access issue.

RC 302 is actually, redirect issue.

From an SAP point everything is in order.

Regards,

Vishnu

[Former Member]

Please find below log details from dev_icm trace file,

[Thr 4772] IcmWorkerThread: worker 6 got the semaphore

[Thr 4772] REQUEST:

    Type: SCHEDULER    Index = 568

[Thr 4772] IcmGetSchedule: found slot 1

[Thr 4772] NiIGetServNo: servicename '8100' = port 8100

[Thr 4772] IcmConnClientRqCreate: send connect to JTA23007DWCS1.jahglobal.net:8100

[Thr 4772] IcmConnCheckStoredClientConn: check for client conn timeout

[Thr 4772] IcmConnCheckStoredClientConn: next client timeout check in 10 sec

[Thr 4772] IcmGetServicePtr: JTA23007DWCS1.jahglobal.net:8100 - new serv_ref_count: 1

[Thr 4772] NiHLGetNodeAddr: found hostname 'JTA23007DWCS1.jahglobal.net' in cache

[Thr 4772] NiIGetNodeAddr: hostname 'JTA23007DWCS1.jahglobal.net' = addr 172.18.80.179

[Thr 4772] NiIGetServNo: servicename '8100' = port 8100

[Thr 4772] NiICreateHandle: hdl 418 state NI_INITIAL_CON

[Thr 4772] NiIInitSocket: set default settings for new hdl 418/sock 7920 (I4; ST)

[Thr 4772] NiIBlockMode: set blockmode for hdl 418 FALSE

[Thr 4772] NiIConnectSocket: hdl 418 is connecting to 172.18.80.179:8100 (timeout=5000)

[Thr 4772] SiPeekPendConn: connection of sock 7920 established

[Thr 4772] NiICheckPendConnection: connection of hdl 418 to 172.18.80.179:8100 established

[Thr 4772] NiIConnect: hdl 418 took local address 172.18.80.179:64169

[Thr 4772] NiIConnect: state of hdl 418 NI_CONNECTED

[Thr 4772] NiIWrite: hdl 418 sent data (wrt=74,pac=1,RAW_IO)

[Thr 4772] NiIRead: hdl 418 recv would block (errno=EAGAIN)

[Thr 4772] NiIPeek: peek successful for hdl 418 (r)

[Thr 4772] NiIRead: hdl 418 received data (rcd=503,pac=1,RAW_IO)

[Thr 4772] IcmJ2EEScheduleFunc received response: len = 503/65536

[Thr 4772] IcmJ2EEScheduleFunc: okcode 302 received

[Thr 4772] NiICloseHandle: shutdown and close hdl 418/sock 7920

[Thr 4772] IcmConnClientRqFree: Connection 1/542 closed

[Thr 4772] IcmConnFreeContext: context 1 released

[Thr 4772] IcmServDecrRefCount: JTA23007DWCS1.jahglobal.net:8100 - new serv_ref_count: 0

[Thr 4772] *** WARNING => IcmJ2EEScheduleFunc: Cannot access "/sap/public/icman" (rc=302)- please check node in TA sicf [icxxman.c    2610]

[Thr 4772] IcmJ2EEScheduleFunc: IcmConnClientRqReadResponse: 0

[Thr 4772] IcmGetSchedule: next schedule in 7 secs

[Thr 4772] IcmWorkerThread: Thread 6: Waiting for event

[Thr 4772] DpRqFreePendingRequests: freed 0 pending request

[Thr 2480] SiSelNSelect: of 1 sockets 0 selected

[Thr 2480] IcmProxyWatchDog: check sockets (timeout=10000)

[Thr 2480] SiSelNSelect: start select (timeout=10000)

[Thr 5080] Tue Jan 28 06:16:59 2014

[Thr 5080] NiSelISelectInt: 0 handles selected (0 buffered)

[Thr 5080] WATCHDOG TRACE BEGIN

[Thr 5080] IcmWatchDogThread: Wakeup MPI Watchdog

[Thr 5080] MPI<2>0#8052 WriteOOB 77030000 00000000 C834F4D9 F7070000 1033F4D9 F7070000 000000

[Thr 5080] IcmWatchDogThread: check ni handles (timeout=2000)

[Thr 5944] MPI<2>0#8053 PeekInbuf 0 0 0 (0) -> MPI_EOUTOFBAND: out-of-band message

[Thr 5944] MpiSelSelect( 1 -1 ) -> MPI_OK

[Thr 5080] WATCHDOG TRACE END

[Thr 5944] MPI WATCHDOG TRACE BEGIN

[Thr 5080] SiSelNFCSelect: start select (timeout=2000)

[Thr 5944] IcmMpiWatchDogThread: Wakeup OOB received

[Thr 5944] MPI<2>0#8054 ReadOOB 77000000 00000000 00000000 00000000 90196003 00000000 000000 -> MPI_OK

[Thr 5944] IcmMpiWatchDogThread: call MpiSelSelect

[Thr 5944] MPI WATCHDOG TRACE END

[Thr 5944] MPI<2>0#8055: GetInbuf: check avail. buffers 0 0

[Thr 5944] MPI<2>0#8055 PeekInbuf 0 0 0 (0) -> MPI_EAGAIN: resource busy

[Thr 5944] MpiSelect: 0 waiting for events

[Thr 5080] Tue Jan 28 06:17:01 2014

[Thr 5080] NiSelISelectInt: 0 handles selected (0 buffered)

[Thr 5080] WATCHDOG TRACE BEGIN

[Thr 5080] IcmCreateRequest: Append request 569

[Thr 5080] IcmQueueAppend: queuelen:     1

[Thr 5080] IcmWatchDogThread: check ni handles (timeout=5000)

[Thr 5080] WATCHDOG TRACE END

[Thr 5080] SiSelNFCSelect: start select (timeout=5000)

Regards,

Vishnu.

[sunny_pahuja2]

Hello,

Did you activate service  "/sap/public/icman" in sicf?

Thanks,

Sunny

[Former Member]

Hi Sunny,

The service is active. However, test service fails with the same message as earlier.

Regards,

Vishnu.

[Former Member]

Dear Vishnu,

Check the Webgui configuration in sap server by following the below link.

http://scn.sap.com/docs/DOC-29485.

Regadrs

Maruthi V

[rupali_karbhari3]

Hi Vishnu,

Check if SAP note # 1249794 - Call of the involved service for SOAMANAGER fails helps.

further you can check windows event logs to identify issue, it might have restarted instance.

Thanks,

Rupali

[Former Member]

Dear Maruthi,

Thanks for your reply, I tried the steps in the link given. Parameters are set properly, ran the transaction code SIAC_PUBLISH_ALL_INTERNAL, still the same error.

Regards,

Vishnu

[Former Member]

Hi Rupali,

Thanks for your reply, We have http configured, the note you mentioned talks about https.

Regards,

Vishnu.