Unable to start SAP Mobile Platform on HANA cloud trial account

[former_member220282]

I have been accessing SAP Mobile Platform using my HANA cloud trial account, but today when I try to start it from HANA Cloud Platform Cockpit as I normally do, I get an dialog box with error message "Request Failed: An unexpected error has occurred in the server. Contact your administrator."

Is HANA cloud trial account down at the moment, or does anyone know who is the administrator I should contact?

Thank you

[Vlado · Accepted solution]

Hi,

https://account.hanatrial.ondemand.com/cockpit/ is not down, however indeed there are issues particularly with SMP cloud version. I sent a note to the operators.

Cheers,

--Vlado

[Vlado · Accepted solution]

The issue should be fixed now, pls retry.

[former_member220282 · Accepted solution]

Yes I'm able to get onto SMP Mobile Platform again. Thank you

[Former Member]

Hi all,

sorry that I am messing up your discussion, but as its seems related to my issue I will describe my HANA Cloud log on problem here.

Could you give me a suggestion what should I do in order to deploy my application in the SAP AHANA Cloud, trial version, I already checked the host is right and my user name and password is fine.(before couple of weeks I already used it and didn't have any problems)

Probably I am not authorized to execute such a deployment? (if not is there any change to get rights to it?) 

See the attachment below.