Change scratch pad window size at IC Agent

[former_member207526]

Hi Expert ,

i have very urgent requirement to change the scratch pad window size (IC agent ).

It would be really appreciated .  Any idea about that .

Regards ,

Rishi

[ashik_k2 · Accepted solution]

Hello,

Check this code in CRMCMP_IC_FRAME -> header_jscripts.js

var wndheight = 279; /* fixed height */

     var wndwidth  = 342; /* fixed width */

g_wndScratchPad=window.open(scratchPadFile,"","left="+scrnx+",top="+scrny+",height="+wndheight+",width="+wndwidth+",location=no,menubar=no,resizable=no,scrollbars=no,status=no,titlebar=no,toolbar=no",false);

Check if increasing height and width will help.

[former_member207526 · Accepted solution]

Hi Ashik,

Thanks for quick response, could you please tell how can we get this file into editing mode as i tried to edit it after enhancing the component "CRMCMP_IC_FRAME" but still i was not able to edit the header_jscripts.js file.

Thanks.

Rishi

[ashik_k2 · Accepted solution]

Hello Rishi,

I am not sure you have enough authorization to edit standard objects.

Enhance this component and then try to edit.

Regards,

Ashik

[former_member207526 · Accepted solution]

Hi Ashik ,

I tried to edit it after enhancing the component but it didn't allowed me to edit .Any idea .

Regards,

rishi verma

[ashik_k2 · Accepted solution]

Any error or warning message?

Regards,

Ashik

[former_member188098 · Accepted solution]

Hi Rishi,

Hope you are doing good .

I checked with header_jscripts.js, i am able to edit this under enhancement set.

What is error message u r getting when trying to edit.

Regards

[former_member207526 · Accepted solution]

Thanks Harish ,

We are not able to edit but can you please confirm the step like what we have to enhance .

It would really be helpful .

Regards ,

rishi verma

[former_member207526 · Accepted solution]

HI Harish ,

I am getting below error Message :

"Carry out modification comparison for WAPP CRMCMP_IC_FRAME Header_JSCRIPTS.JS first. No changes possible"

Regards ,

Rishi

[ashik_k2 · Accepted solution]

SPAU issue?

[former_member207526 · Accepted solution]

HI Ashik ,

Could you please guide us like what we have to enhance step by step may be we are skipping something .

Regards ,

Rishi

[devashish_bhattacharya · Accepted solution]

Hi Rishi,

Please follow the steps to resolve this issue and to make the header_jscripts.js editable :

1. go to the transaction SPAU

2. Enter the Package Name : CRM_IC_CMP_FRAME and press Execute

3. You will get a list of notes

4. Now what you need to do is right click on these notes and do a "reset"

Please click on reset all for all the notes.

After following all these steps, your header_jscripts.js will become editable.

Cheers,
Devashish

[former_member207526 · Accepted solution]

HI Devashish ,

We are able to edit the file and change the window size but when we checked on Web UI then  window size is still same .

Any idea ?

Thanks,

Rishi

[ashik_k2 · Accepted solution]

Hello ,

Cool,

What change did you try?

After a Js file is changed you have to clear server and browser cache to use the changed files.

Regards,

Ashik

[former_member207526 · Accepted solution]

Thanks Ashik & Devashish ,  for your help it works .

Regards ,

Rishi

[former_member267169]

Hi Rishi,

i did the steps mentioned as said in the above messages but iam still not able to edit the header_jscripts.js. also when i enhance the component CRMCMP_IC_FRAME, the flow logic header_jscripts.js is not included in my enhancement.

can you tell me the steps that you followed to achieve the requirement

Regards,

Jithin

[former_member207526]

Hi Jithin,

Hope you doing well. I am not very sure what i did but have some little idea .I will send some direction in my next reply as i don't have access to system .

Thanks ,

Rishi verma