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Change scratch pad window size at IC Agent

Hi Expert ,

i have very urgent requirement to change the scratch pad window size (IC agent ).

It would be really appreciated . Any idea about that .

Regards ,


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  • Best Answer
    Posted on Jan 27, 2014 at 04:40 PM


    Check this code in CRMCMP_IC_FRAME -> header_jscripts.js

    var wndheight = 279; /* fixed height */

    var wndwidth = 342; /* fixed width */,"","left="+scrnx+",top="+scrny+",height="+wndheight+",width="+wndwidth+",location=no,menubar=no,resizable=no,scrollbars=no,status=no,titlebar=no,toolbar=no",false);

    Check if increasing height and width will help.

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  • Posted on Jun 28, 2016 at 07:53 AM

    Hi Rishi,

    i did the steps mentioned as said in the above messages but iam still not able to edit the header_jscripts.js. also when i enhance the component CRMCMP_IC_FRAME, the flow logic header_jscripts.js is not included in my enhancement.

    can you tell me the steps that you followed to achieve the requirement



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