on 01-27-2014 12:13 PM
Hello Experts,
I have newly impllemented ChaRM between Solman and DEV ERP systems.
[ChaRM in Solman 7.1 SP10 verions]
And follwed the RKT [Request for change] to create my first incident of ChaRM as below.
Incident creation is ok,
Request for Change to validation is ok[Autmatically status changed to Validation]
Request for approval is ok [Autmatically status changed to To be approved]
Change manger Approval is ok [Autmatically status changed to approved]
Release for Development is ok [Autmatically status changed to Being Implemented]
Change document was creaged with diffent Docuemnt ID.
My requirement is I need to extend the scope and make it urgent change.
Under-> Scope=> Insert button => Urgent change is not visible.
please let us know how to resolve this bug?
Thanks
Thiru.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Prakhar,
Thank you.
Observed that,When i create an incident first time, i was able to view Urgent change under scope.
After assingnment of my project, The urgent change is not visible on the scope field.
Already I have followed your material and created my environment as below.
How To - Configure ChaRM on Single Managed System with multiple client for PoC(Part1)
let me check again..
Thanks
Thiru.
Hi Prakhar,
Observed that MY
MY Project name: CHARM
Type : Implementation Project
SM34-> AIC_VC_TRTY_MAP =>
Souce transaction type :SMCR
Target Transacrtion type : SMHF
Project Type : Maintenence Project.
I donot find any Souce transaction type [SMCR] , Target Transacrtion type [SMHF] with as implementation project.
please refer the attachement.
In this case, please suggest how to resove this issue.
Thanks
Thiru.
Hi Thiru,
As per basic of ChaRM
In Implementation project you always have normal and admin changes and no urgent changes
In Maintenance Project , you always have normal urgent admin changes
so create a maintenance project and activate charm if you would like to use both urgent and normal changes
i hope this clarifies
Regards
Prakhar
User | Count |
---|---|
101 | |
13 | |
13 | |
11 | |
11 | |
7 | |
6 | |
5 | |
4 | |
4 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.