BW-Portal 7.31, KM-content, contextmenu missing

[christoph_ostrop]

in BW Portal 7.01 => Content-administration => KM-content 

there was to every .html document an icon for the contextmenu,

in BW Portal 7.31 => Content-administration => KM-content 

this icon for the contextmenu is missing

where is the option to open the contextmenu ???

???? - how to rename such file,  e.g.  from   BW_Status.hmtl    to    BW_Status_old.hmtl 

Christoph

[Former Member · Accepted solution]

That might be due to missing "Write" persmissions.

Go to Content Administrator -> KM Content -> Toolbox -> Permissions and review permissions for that folder

[christoph_ostrop · Accepted solution]

on all levels of this path there is option "Everyone - full access"

/root/userhome/Startseitencontent/Start/.......

a copy of an html-document could be executed -

but the contentmenu option + icon is still not visible and not reachable

[nol_hendrikx · Accepted solution]

What happens if you use Chrome as a browser?

In the meantime you can select your file and use the file menu. Almost all actions are located as well there.

[Former Member · Accepted solution]

Hi Christof,

You might have menu disabled in Resource Renderer options as described in this topic

Hide Context Menu in a KM Navigation iView | SCN

[christoph_ostrop · Accepted solution]

it appears the same without contextmenu,  in InternetExplorer-8 or in Firefox-26,

so it is not browser specific.

> In the meantime you can select your file and use the file menu.

> Almost all actions are located as well there.

no,  rename is not within the menu-options.

[christoph_ostrop · Accepted solution]

we only did an upgrade of the BW-systems from 7.01 to 7.31

this link looks helpful, but i did not know, what exatly i should do now,

i will open a Support-Ticket.

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o.k.  update from SAP-Support:  that was an error in coding: http://service.sap.com/sap/support/notes/1921618

will be fixed in NW-7.31 SP11 or NW-7.40 SP06

or you can manually edit some portal configuration attribute. (see note http://service.sap.com/sap/support/notes/1921618 )