Services do not restart after laptop falls in sleep or hibernate mode

[Former Member]

Hi experts,

SAP Business One 9.0 (PL4) is installed in a laptop. The Services are set to start automatically and in their 'Properties' -> 'Recovery' it is defined to 'Restart the Service' in case of first or second failure.  The issue that occurs is when the laptop starts again after a sleep or hibernate mode, then few of the Services, such as SQL Server and License Manager stop working.

Has anyone of you faced a similar situation?

Kind Regards,

Vassilis Korolis

[Former Member · Accepted solution]

Look at Note 1787704. It deals with the RSP Agent Service not starting after a reboot due to Data Execution Prevention, but it may be something to look into.

[Former Member · Accepted solution]

Hi Thomas,

Thank you for your reply.

We tried to add mssql service to DEP,but the following message appears "You cannot set DEP attributes on 64-bit executables". Have you ever faced a similar situation?

The Operating System is Windows 7 Ultimate (64-bit)

Kind Regards,

Vassilis Korolis

[former_member66153]

Hai Vassillis,

Did you check the tick mark in licence manager.(Start when operating service starts)?

Use automatic in SQL services.

Regards,

Anand

[Former Member]

Dear Korolis

Continuation to Anand

Please follow the below step also go to recovery tab and change the status of the first failure to restart the service and also for all three as show in below image.

[Former Member]

Hi Anand,

Thank you for your reply.

Both settings that you recommend have already been performed.

Kind Regards,

Vassilis Korolis

[Former Member]

Hi Gupta Thatikonda,

Thank for your reply.

All three options of 'Failures' are set to 'Restart the Server' but the issue still occurs.

Kind Regards,

Vassilis Korolis

[kothandaraman_nagarajan]

Hi,

Please advise your OS. Similar issues were discussed in Microsoft community forum.

anytime my computer goes into a lengthly hibernation mode, my internet - Microsoft Community

Thanks & Regards,

Nagarajan

[former_member205766]

Hi

Go to => run => services.msc

Change Startup type  to Automatic.

With Regards

Balaji Sampath.

[Former Member]

Hi Balaji,

We have already set in their 'Properties' the startup type to 'Automatic'.

Kind Regards,

Vassilis Korolis