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Former Member

Business Objects Infoview Administrator Credentials

Hi,

I am experiencing difficulty in that the CIO of our company has left and did not provide us with the Administrator Credentials for the Business Objects Infoview. I can not access the Central Management Console (CMC). Does anyone know how I can get these credentials?

Thanks!!!!

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    author's profile photo Former Member
    Former Member
    Posted on Jan 24, 2014 at 08:41 PM

    Follow the steps mentioned in below link

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  • Posted on Jan 24, 2014 at 08:41 PM

    Ben, a quick search for "businessobjects reset administrator" password will give you a slew of results.

    Warning: this is not officially supported but is unfortunately your only option if there are no other users in the administrators group.

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 25, 2014 at 03:18 AM

    Hi Ben,

    Please refer the below note to recreate the admin pwd.

    1659668 - How to reset/recreate Enterprise 'Administrator' account in 4.0.

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  • Posted on Jan 27, 2014 at 03:56 PM

    You don't mention which version of BO you're using. For 4.x, go to the Service Marketplace and look for SAP Note 1679970. For 3.1, look for SAP Note 1320151. Either of these will give you instructions for how to reset the password.

    -Dell


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