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Jan 22, 2014 at 07:31 PM

SAP Work Manager always replaces work orders after synch

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Hi all,

I am running an SAP Work Manager 5.3 iOS application with SAP ERP and everytime when I synchronize, all work orders are replaced on the mobile device and the actual status of the work orders is not represented anymore.

Example 1:

- downloading new work orders by synchronizing

- starting a work order by pressing the "start" button

- synchronizing

- in the backend the correct custom user status (order accepted) is shown but on the mobile device the order appears as "received"

Example 2:

- downloading new work orders by synchronizing

- starting a work order by pressing the "start" button

- finishing several operations within the work order

- synchronizing

- in the backend the correct custom user status (order accepted) is shown and all operations have the correct status (finished) but on the mobile device the order appears as "received" and all operations appear to be "not finished"

Does anyone have an idea why the orders are always replaced and do not have the correct status from the backend?

Thanks,

Marcus

Tags edited by: Michael Appleby