CA Introscope Enterprise Manager issue in Solman Basic Configuration

[rajkishor10]

Hi Experts,

When I am doing basic configuration in solution manger 7.1. I am facing a issue like below:

In Configure CA Introscope, Import Existing Installation is not getting active.

Can anybody please help to solve the issue.

Thanks in advance.

Regards,

Raj kishor.

[rajkishor10 · Accepted solution]

Hi All,

Thanks for your reply.

I have restarted the server and start the Tx. Solman_setup and after the start the CA Wily Introscope , now it is activated.

Thanks .

Best Regards,

Raj kishor

[former_member45419]

Hi Raj,

PLs check below link,

Regards

Nayeem

[shriramcse]

Hi Raj,

Is the wily services running..?Have you started the Wily EM..?

Go to expert mode and paste the screen shot.

Regards,

Sriram M

[former_member186066]

Hi Raj,

Pls check the following:

• Introscope has been installed.
• Enterprise manager is running.
• SMD agent on Solution manager is running or not

If EM is not running, start the EM.

On a unix box, the command is ./EMctrl.sh start from the bin directory.

Regards,

Ankit

[former_member186066]

Click on Edit button to get the highlighted section activated.

[rajkishor10]

Hi Ankit,

Thanks for the quick response.

I have check all three point which you have mention above.

I am using Windows server and I have click on Edit button also.

Please let us know if any other possibility to highlight that one.

Thanks.

Regards,

Raj kishor.

[former_member186066]

do you get any message when you click on Edit button?

Something like " a session is already opened". If yes, close the other session.

One should get a screen as shown below after clicking on "Edit" button.